CCTA View

Few organisations play as important a role in bringing together creditors, debt advisers, regulators and others across the sector as the Money Advice Liaison Group (MALG). That is why I am particularly pleased to have been appointed as a MALG Ambassador. Its purpose – to ‘work together to improve the lives of people with problem debt’ – continues to make …

Communication sits at the heart of Consumer Duty, but turning that principle into demonstrable outcomes is proving complex. It can be even more challenging for smaller firms, which may not have the same access to resources as the big banks. Recently we were asked to take part in a conference focusing on the implementation of the Consumer Duty. What became …

On 28 April, the Consumer Credit Trade Association will host the CCTA Catalyst Conference in London – a focused, forward-looking event examining how artificial intelligence, data governance and regulatory reform are reshaping consumer credit in real time. This is not a generic “future of fintech” debate. Catalyst is designed specifically for consumer credit lenders and compliance leaders who are navigating …

The regulatory landscape for consumer credit continues to evolve, with several significant policy and supervisory developments expected through 2026. While not all changes will take effect immediately, the coming year will be important in shaping the future framework for how consumer credit is regulated in the UK. At a recent CCTA event, we highlighted some of the key developments on …

The Consumer Credit Trade Association (CCTA) has recently submitted evidence to the Treasury Select Committee as part of its call for views on the Government’s Financial Inclusion Strategy. This paper sets out the key points from our submission. We represent smaller, specialist and alternative consumer credit lenders across the UK. Our members serve people who are often shut out of …

As 2025 draws to a close, it is worth stepping back to take stock of a year that has tested our sector – but also demonstrated its resilience, purpose, and adaptability. For the Consumer Credit Trade Association, this has been a year defined by intense regulatory scrutiny, a rapidly shifting political landscape, and the continued importance of smaller lenders in …

The CCTA has always been clear that real certainty for motor finance consumers will come from a straightforward, proportionate and well-designed redress scheme. That means rules that are finalised, understood, and operationally deliverable by all firms – including the many smaller, independent lenders that make up our sector. This is why we were surprised by the FCA’s announcement that the …

Next year will mark a landmark moment for the UK consumer credit market. Regulators and Government are moving ahead with a package of reforms that will reshape how credit products are designed, marketed, and managed – as well as how lenders communicate with consumers. Many of these changes are already in motion and will reach key implementation stages in 2026.

When I joined the CCTA as Membership Manager, I knew I was stepping into a community with a proud history and an important role in supporting our industry. What I didn’t realise then was just how quickly I would come to feel part of something bigger, a network of people who are passionate about collaboration, learning, and making a difference.

The development of the new Credit Information Governance Body (CIGB) has reached a critical stage, with details now in place for how the model may operate. Over recent weeks, lenders have begun receiving initial information from the Credit Reference Agencies outlining the proposed governance structures, decision-making processes and the path towards subscription contracts.

The 2025 CCTA Annual Conference brought together leaders from across the consumer credit sector for a dynamic day of discussion, learning, and forward-thinking collaboration. Held in Manchester, the event showcased the industry’s response to regulatory change, technological advancement, and the evolving needs of consumers.

This edition of CCTA Magazine focuses on motor finance. If you have read about the scope of the forthcoming redress scheme, you might understand why. But even if you are not in motor finance, I think it is valuable to stop and look at what is happening. The Financial Conduct Authority’s (FCA) proposed motor finance redress scheme is one of …