Regulatory News:
29 July 2026

Published 29 July 2026

This week’s industry news includes the FCA’s new motor finance complaints campaign, further guidance on Consumer Duty outcomes monitoring, and the next phase of its AI Supercharged Sandbox. We also highlight the Financial Ombudsman’s latest complaints data and leadership appointments, together with The Money Charity’s latest UK debt and money statistics.

Regulatory News:
22 July 2026

Published 22 July 2026

This week we cover the FCA’s annual Wider Implications Framework Report, highlighting increased collaboration between regulators to identify and address emerging consumer and market risks. We also report on the continued crackdown on misleading motor finance claims advertising and Fair4All Finance’s new £25 million pilot to expand access to affordable credit through responsible lenders.

Finding the balance: Consumer lending reform must protect consumers and sustain access to responsible credit

Published 17 July 2026

Good consumer lending reform must do two things: prevent harmful lending and preserve access to responsible credit. Yes, regulation must protect consumers from unsuitable and unaffordable lending. But it must also recognise that refusing credit is not risk-free. Protecting consumers also means considering the harm caused when suitable regulated options disappear. One key factor is regulatory uncertainty.

Regulatory News:
15 July 2026

Published 15 July 2026

This week’s news includes the FCA’s review of product governance under the Consumer Duty, further developments in the motor finance legal challenge, and a series of publications marking the first year of the FCA’s five-year strategy. We also cover the FCA’s latest enforcement activity, board minutes and response to the Cost Benefit Analysis Panel’s Annual Report.

Regulatory News:
8 July 2026

Published 08 July 2026

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Regulatory News:
1 July 2026

Published 01 July 2026

The FCA is consulting on changes to the scope and proportionality of the Consumer Duty. The regulator has also given a short update on its review of the High-Cost Short-Term Credit price cap.  In other news, The Bank of England and The Money Charity have both released their monthly statistics.

Regulatory News:
17 June 2026

Published 17 June 2026

The FCA has published further information for firms on the motor finance compensation scheme. The regulator has also published a horizon scanning document in relation to emerging technology. Fair 4 All Finance have published a blog post discussing APR.

Regulatory News:
10 June 2026

Published 10 June 2026

The FCA is proposing changes to help more people access mortgages, including first-time buyers, older borrowers and the self-employed. The regulator is also warning consumers about misleading car finance ‘money tips’ claims adverts. In addition, the FCA are also launching an investigation into another claims management company.

Improving the complaints ecosystem: Getting claims management right

Published 05 June 2026

The FCA’s decision to launch a market study into claims management services is an important and welcome development. Claims management services can play a legitimate role in helping consumers access redress, particularly where processes are complex or people lack confidence engaging directly with firms. The issue is not whether consumers should be supported when seeking redress. They should.

Regulatory News:
3 June 2026

Published 03 June 2026

The UK Payments Initiative (UKPI) announcement signals a major step forward for open banking and commercial variable recurring payments (cVRP). An FCA review has also found that some firms should be doing more to raise standards around financial promotions. In regards to industry statistics, both the Bank of England and The Money Charity have published their latest monthly figures.

From AI innovation to consumer outcomes: The FCA’s next regulatory focus

Published 28 May 2026

The FCA has launched two significant initiatives that signal its evolving approach to financial services: the Mills Review on artificial intelligence (AI) and an exploratory review into how firms monitor consumer outcomes under the Consumer Duty. Together, they highlight an increasing supervisory focus on how technology, governance and customer outcomes intersect.

Regulatory News:
27 May 2026

Published 27 May 2026

The FCA has published its authorisations operating service metrics for 2025/26 Q4. The regulator has also updated its information on motor finance complaints. In other news this week, the Financial Ombudsman Service has published it annual data for 2025-26, in which it states that over 220,000 cases were resolved in the last year.