Regulatory News:
17 June 2026

Published 17 June 2026

The FCA has published further information for firms on the motor finance compensation scheme. The regulator has also published a horizon scanning document in relation to emerging technology. Fair 4 All Finance have published a blog post discussing APR.

Regulatory News:
10 June 2026

Published 10 June 2026

The FCA is proposing changes to help more people access mortgages, including first-time buyers, older borrowers and the self-employed. The regulator is also warning consumers about misleading car finance ‘money tips’ claims adverts. In addition, the FCA are also launching an investigation into another claims management company.

Improving the complaints ecosystem: Getting claims management right

Published 05 June 2026

The FCA’s decision to launch a market study into claims management services is an important and welcome development. Claims management services can play a legitimate role in helping consumers access redress, particularly where processes are complex or people lack confidence engaging directly with firms. The issue is not whether consumers should be supported when seeking redress. They should.

Regulatory News:
3 June 2026

Published 03 June 2026

The UK Payments Initiative (UKPI) announcement signals a major step forward for open banking and commercial variable recurring payments (cVRP). An FCA review has also found that some firms should be doing more to raise standards around financial promotions. In regards to industry statistics, both the Bank of England and The Money Charity have published their latest monthly figures.

From AI innovation to consumer outcomes: The FCA’s next regulatory focus

Published 28 May 2026

The FCA has launched two significant initiatives that signal its evolving approach to financial services: the Mills Review on artificial intelligence (AI) and an exploratory review into how firms monitor consumer outcomes under the Consumer Duty. Together, they highlight an increasing supervisory focus on how technology, governance and customer outcomes intersect.

Regulatory News:
27 May 2026

Published 27 May 2026

The FCA has published its authorisations operating service metrics for 2025/26 Q4. The regulator has also updated its information on motor finance complaints. In other news this week, the Financial Ombudsman Service has published it annual data for 2025-26, in which it states that over 220,000 cases were resolved in the last year.

Credit trends: What changes do UK lenders needs to watch?

Published 26 May 2026

The UK credit landscape is entering a period of significant change. As we move through 2026, economic pressure, regulatory reform and shifting consumer behaviour are reshaping how lenders assess risk, opportunity and affordability. The message is clear: deeper visibility and smarter use of data are no longer optional.

Regulatory News:
20 May 2026

Published 20 May 2026

The FCA has published the tenth edition of its Regulatory Initiatives Grid. This sets out the planned regulatory initiatives for the next 24 months. The regulator has also launched a market study in order to understand the root causes of practices it has observed by firms in the claims management market, and how they impact competition and consumer outcomes.

Modernising the redress system: Why firms should be paying attention now

Published 20 May 2026

The FCA and Financial Ombudsman Service’s latest consultation on modernising the redress system is more than a technical policy exercise. It signals how complaint handling and redress expectations are likely to evolve across financial services – with a clear direction of travel towards earlier intervention, stronger discipline in evidencing, and more predictable end-to-end handling.

Learning that works for smaller firms

Published 18 May 2026

Smaller lending firms are expected to meet high regulatory standards, often with far fewer people, systems and specialist teams than larger firms. Roles overlap. Time is limited. Judgement matters. That is why learning cannot be treated as a box-ticking exercise. It has to help people make sound decisions in real situations, with the information available at the time.

Not fit for purpose? Does a manufacturer’s recall mean a vehicle was unsatisfactory when supplied?

Published 18 May 2026

Manufacturer recalls are a familiar feature of the motor traders. For consumers and lenders, there is a difficult question is whether the existence of a recall means the vehicle was of unsatisfactory quality in breach of a term implied by the Consumer Rights Act 2015 (the CRA) at the time of delivery.

FCA perimeter report: Why it matters for consumer credit and CCTA members

Published 13 May 2026

The publication of the FCA’s latest perimeter report is an important reminder that regulation is not only about the rules inside the system, but also about the growing areas outside it. The report examines the boundary between activities regulated by the FCA and those that sit outside its remit.