CCTA Magazine: 2026 Issue Two

Published 30 July 2026

Welcome to the latest edition of CCTA Magazine. The pace of change across consumer credit shows little sign of slowing as we move into the second half of 2026. This edition explores many of the issues shaping that landscape.

CCTA Update: FCA targets CMCs as regulatory focus intensifies

Published 29 July 2026

This week has been another reminder that consumer credit remains firmly in the regulatory spotlight. The FCA has launched a national advertising campaign encouraging consumers not to use CMCs when making motor finance complaints. The message is clear: consumers can complain directly, free of charge. We welcome this initiative.

CCTA 2026 Conference: FCA keynote speaker announced

Published 28 July 2026

We are pleased to announce Alison Waters as our FCA keynote speaker for the CCTA 2026 Annual Conference. Alison is responsible for the supervision and policy of consumer credit firms.

CMCs: Key developments in the sector

Published 28 July 2026

We welcome the FCA’s focus on concerns relating to claims management activity. The Association has been briefed on an advertising campaign running until 6 September, which aims to help motor finance customers feel confident about complaining directly to their lender, without paying a claims management company or law firm.

Motor finance redress: Member briefing

Published 23 July 2026

We have prepared a new member briefing following two recent discussions on the proposed motor finance redress scheme. The paper brings together the main points from a CCTA roundtable with members and advisers, and a separate FCA discussion on voluntary full-and-final settlement offers.

CCTA Update: Politics changes. Regulation continues.

Published 22 July 2026

This week has seen significant political change with Andy Burnham taking over. The new Prime Minister has highlighted growth, economic renewal and improving living standards as early priorities. The financial services sector will be looking for clear signals on how these ambitions will translate into policy.

CCTA Annual Conference: Our flagship event

Published 16 July 2026

As bookings for the 2026 CCTA Annual Conference open, we reflect on some of the highlights from our 2025 flagship event. Be sure to secure your tickets for our next conference in Leeds on 6 October.

CCTA Update: From BNPL to financial inclusion: A week of regulatory change

Published 15 July 2026

Today marks a significant milestone for consumer credit as deferred payment credit, commonly referred to as Buy Now Pay Later (BNPL), comes within the FCA’s regulatory perimeter.

CCTA Roundtable: Motor Finance – last chance to book

Published 13 July 2026

The impact of legal challenges to the FCA’s commission redress scheme continue to create uncertainty for firms and consumers. Further industry developments, such as the Angel vs Black Horse decision and FOS losing a court case against four banks around limitation jurisdiction, further complicate redress matters.

CCTA Summer 2026 Summit: Last chance to book

Published 13 July 2026

This year’s Summer Summit will focus on vulnerability – a topic that remains central to consumer outcomes, regulatory expectations, and the day-to-day experiences of lenders across the consumer credit sector.

CCTA Update: Navigating change across consumer credit

Published 08 July 2026

This week has been another reminder that consumer credit continues to evolve at pace. Whether it is developments in artificial intelligence, motor finance or financial inclusion, the challenge for firms remains the same: adapting to change while continuing to deliver good outcomes for customers.

CCTA Summer 2026 Summit: Panel announcement

Published 07 July 2026

At our Summer Summit we will be joined by an expert panel for what promises to be a practical discussion on vulnerability.