Member Emails - CCTA

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CCTA Update
Updates from the CEO and team, industry news and events

Information
Industry and sector updates in the form of reports and briefings

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The latest CCTA magazines, newsletters and guidance papers

Events
Details and registration links for upcoming CCTA events

 

2026 Annual Conference Full agenda announced

2026 Annual Conference Full agenda announced

Published 15 September 2026

We are pleased to announce the full agenda for the upcoming Annual CCTA Conference, including presentations from the FCA, FOS, England Illegal Money Lending Team, Square 4, Evlo and Walker Morris.

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  • Events
The high-cost credit sector: Recent CCTA activity

The high-cost credit sector: Recent CCTA activity

Published 10 September 2026

With the summer holiday period behind us, the policy agenda is picking up again.

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  • Information
CCTA Update: Four weeks to go – CCTA Annual Conference

CCTA Update: Four weeks to go – CCTA Annual Conference

Published 09 September 2026

Our Annual Conference is now just around the corner, and I’m really looking forward to seeing many of you there. The conference is always one of the best opportunities of the year to step away from the day-to-day, hear different perspectives and, perhaps most importantly, talk to others facing the same challenges.

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  • CCTA Update
CCTA 2026 Member Dinner: The Met Leeds – 5 October 2026

CCTA 2026 Member Dinner: The Met Leeds – 5 October 2026

Published 08 September 2026

We’re delighted to have Equifax as the dinner sponsor at this year’s CCTA Conference. Taking place the evening before the Conference, the dinner offers members the chance to catch up with colleagues, meet industry peers and network in a more relaxed setting ahead of the conference.

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  • Events
CCTA Workshop: Employments Right Act – last chance to book

CCTA Workshop: Employments Right Act – last chance to book

Published 10/08/2026

The Employment Rights Act 2025 introduces the most significant changes to UK employment law in a generation, with major implications for HR practices, workplace policies, employment contracts, and general risk management.

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  • Events
CCTA 2026 Conference: Keynote speaker announced

CCTA 2026 Conference: Keynote speaker announced

Published 01 September 2026

For more years than lenders care to remember, the topic of redress has been a live one. Redress events have led to significant redress programmes and even, in some cases, the failure of firms. This has led to operational challenges and some investors having a perception of a claims culture in the UK.

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  • Events
CCTA Update: Financial pressure and access to credit

CCTA Update: Financial pressure and access to credit

Published 26 August 2026

It has been a quiet week for regulatory announcements. Motor finance members have been alerted to an FCA report following its review of firms’ implementation plans for the motor finance redress scheme. Detailed work continues on some options, such as Full and Final settlements.

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  • CCTA Update
CCTA 2026 Conference Panel: Payments and good customer outcomes

CCTA 2026 Conference Panel: Payments and good customer outcomes

Published 25 August 2026

This panel will explore the changing role of payments within the customer journey and how firms can balance customer experience, commercial outcomes and regulatory expectations. Panellists will discuss how effective and accessible payment processes can support collections success, while recognising the different circumstances and needs of customers.

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  • Events
Motor finance redress: Latest FCA update and next steps

Motor finance redress: Latest FCA update and next steps

Published 24 August 2026

Much of our recent work on motor finance redress has taken place through smaller discussions rather than general member updates. We have been liaising with a group of CCTA lenders involved in wider industry discussions.

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  • Information
CCTA Update: Summer catch-up with the FCA and FOS

CCTA Update: Summer catch-up with the FCA and FOS

Published 19 August 2026

While there have been very few regulatory announcements, it has been a useful week for regulatory engagement. Our meetings with both the FCA and the Financial Ombudsman Service gave us the opportunity to discuss issues currently affecting members and the wider direction of the credit market.

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  • CCTA Update
CCTA 2026 Conference: Five reason to join us

CCTA 2026 Conference: Five reason to join us

Published 18 August 2026

The CCTA 2026 Conference brings together the people shaping the future of consumer credit. Here are five reasons to join us on 6 October.

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  • Events
CCTA 2026 Conference: Keynote speaker announced

CCTA 2026 Conference: Keynote speaker announced

Published 13 August 2026

Financial exclusion is rising, while access to mainstream credit is narrowing, yet reliable rental payments are still often missing from the data used to assess creditworthiness.

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  • Events
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