Become A Member

Legal Advice

Our in-house specialist is one of the most respected legal minds in the industry, and is on hand to answer any credit related queries our members have.

Invaluable advice and guidance is never further than a call or email away.

Whether chasing a speedy answer to a ‘quick question’, or looking for a more in depth solution to a problem, CCTA membership provides a comprehensive legal service, which alone often proves to be well worth our subscription fee.

Complaint & Conciliation Service

At CCTA we operate a free complaint conciliation service, an effective way of dealing promptly, sympathetically, and fairly with potential problems. We aim to offer reassurance to the public that all companies allied to us, trade with integrity or risk expulsion from the association. We are committed to campaigning for best practice in lending, and work continually to raise the standards and increase the visibility and credibility of our industry.

Sector Specific Lobbying

Our vision is to be ‘the’ credible, valued and trusted representative of consumer finance. Our mission is to translate the interest of our members to UK and European regulators.

It is difficult for any lone business to flex their muscles with regard to the barrage of regulatory reforms that seem to hit the credit industry on a regular basis.

Lobbying is at the heart of our association. Our ultimate aim is to ensure that the voice of our members is heard and understood on a wide landscape of issues, challenging on their behalf, the cost and burden that new law can bring.

Hard Copy Credit Agreements

We offer a wide range of generic, ready to use, fully compliant credit agreements, designed to suit your business.

These documents are covered by CCTA liability insurance, and come with free delivery.

Membership attracts a 25% discount. Full information is available in our CCTA credit agreements booklet.

Electronic Agreements

This service is only available to our members and is an effective way of safeguarding against costly solicitor fees. Once you have purchased copyright, you will be able to embed the electronic format of our credit agreements into your computer system, giving you unlimited access to the document and eliminating the need to stock hard copy agreements.

Electronic agreements are covered by a CCTA Copyright Licence and are automatically updated free of charge if legislation changes.

Supplier Database

Our supplier database allows you to compare and contact a wide range of suppliers who specialise in consumer credit industry matters.

The database includes: solicitors, consultants, legal advisors, debt collection/tracing services, credit reference/scoring agencies, software developers/system suppliers and other professional services.

Member Database

Running any business can be an isolating experience, and consequently in addition to our meet and greet opportunities, we open our database to all members.

The database provides a handy ‘in-house’ search facility for any member wanting to contact like-minded individuals.

Consumer Credit Magazine

We pride ourselves on producing a quarterly magazine that doesn’t follow a script, but evolves in response to the industry around it. We seek out experts with courage and a strong voice to write for us. We deliver the news in a ‘no nonsense’ nutshell.

Regulatory Inform Newsletter

Each week, our legal expert searches for details of industry related judgements, guidance and announcements. Each quarter we send out an e-magazine update on just how the scales of justice are balancing.

Weekly Industry News Bulletin

Keeping members abreast of changing regulation and fast moving industry news is an important aspect of the CCTA support role.

Our weekly news emails include a synopsis of the latest news, with easy to use links taking the reader directly to a chosen feature. Dedicated and detailed e-bulletins cover those more urgent issues requiring immediate attention. Either way, the information our members need is never more than a click away.

Supporting our regular updates, our online news board is a ‘one stop shop’ listing everything from government releases and requirements, to articles we feel may be of particular interest or use.

Public Affairs

CCTA has appointed Centaurus Communications and together, are dedicated to an initial twelve month programme utilising the eclectic position of CCTA to comment on both specific and industry issues. Visit the 'Public Affairs' section of our website for the latest news and information.