Non-Financial Misconduct
Published 26 May 2026
Non-Financial Misconduct (NFM) requirements come into effect on 1 September 2026. From this date, the FCA expects financial services firms to pay due regard to NFM and have in place adequate policies, procedures and processes to address NFM where it arises.
Member Only
CCTA Roundtable: Non-financial Misconduct
Published 26 May 2026
From September 20026, the FCA brings in new requirements around non-financial misconduct (NFM) in financial services. This roundtable covered the key points firms need to understand around addressing NFM. We also provided a short guidance paper to support firms with the new expectations.
Member Only
CCTA Roundtable: Non-financial Misconduct
Published 26 May 2026
From September 20026, the FCA brings in new requirements around non-financial misconduct (NFM) in financial services. This roundtable covered the key points firms need to understand around addressing NFM. We also provided a short guidance paper to support firms with the new expectations.
Member Only
Learning that works for smaller firms
Published 18 May 2026
Smaller lending firms are expected to meet high regulatory standards, often with far fewer people, systems and specialist teams than larger firms. Roles overlap. Time is limited. Judgement matters. That is why learning cannot be treated as a box-ticking exercise. It has to help people make sound decisions in real situations, with the information available at the time.
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FCA perimeter report: Why it matters for consumer credit and CCTA members
Published 13 May 2026
The publication of the FCA’s latest perimeter report is an important reminder that regulation is not only about the rules inside the system, but also about the growing areas outside it. The report examines the boundary between activities regulated by the FCA and those that sit outside its remit.
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Catalyst Conference (2026)
Published 08 May 2026
Catalyst focused on the growing use of artificial intelligence in financial services, alongside key issues such as data security and emerging technologies. These topics were of critical importance to firms operating across the financial services sector, particularly as technological innovation continues to accelerate and reshape business models and regulatory expectations.
Member Only
SM&CR Reforms: Guidance for members
Published 07 May 2026
Members will be aware that last year, the government and the FCA consulted upon changes to the SM&CR. On 22 April, the FCA’s issued its Policy Statement following the consultation. The changes to SM&CR are being implemented in two phases.
Member Only
Motor finance redress: Associate support
Published 06 May 2026
In light of the FCA’s commission redress scheme, and following our motor finance roundtable in April, members expressed interest in hearing about products and services provided by CCTA Associate members, which can assist members with aspects of the redress scheme. As such, we have compiled a brochure of products and services from our associate members.
Member Only
A sea change: The changing landscape of UK politics and why it matters
Published 04 May 2026
The UK’s political landscape is becoming more fragmented and dynamic. While British politics has historically been dominated by two major parties, recent elections and shifting voter preferences suggest a broader change in the political environment. Alternative political movements are gaining traction, and policy debates are increasingly shaped by issues such as economic fairness, financial resilience and household debt.
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CCTA Inform: Spring 2026
Published 23 April 2026
CCTA Inform is an essential ‘easy read’ publication, exclusively available to members. This issue covers December 2025 to March 2026. During this period, we have collected details of legislation, regulatory updates and other announcements that may be of interest.
Member Only
CCTA Roundtable: April 2026
Published 08 April 2026
CCTA responded to the original redress scheme consultation at the end of 2025. Now that the rules have been announced, we held this roundtable at short notice to unpack what the final rules mean for our members. Our usual expert motor finance panel discussed what the rules mean for members.
Member Only
Paving the way: Credit information reform and the CIGB
Published 08 April 2026
The UK credit system relies heavily on the effective sharing of information. Every lending decision – whether for a credit card, motor finance agreement or small-sum instalment loan – depends on data flowing through a network of credit reference agencies, lenders and technology providers. That system has evolved over decades and, in many ways, it works well.
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