FOS
On the industry front, the big news of last week was FOS’s annual figures for 2016-17. You can see these in full here. They show an 89% increase in complaints about ‘consumer credit products and services’ from just under 14,000 in 2015/16 to 26,000 in 2016/17. Of these 10,500 related to payday (up from 3,000 the year before) and 5,000 to hire purchase …
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