Regulatory News:
15 July 2025

Published 15 July 2025

This week, we have seen a flurry of corporate publications from the FCA that will be of interest to members. These cover several areas, including AI and innovation, growth, and enforcement.

The Mansion House speech: CCTA Thoughts

Published 10 July 2025

As the Mansion House speech nears, we’ll be listening closely for signs of regulatory reform. Rumours are circulating, some undoubtedly floated to gauge reactions. We were interested in learning about reports of further progress on reforming the Financial Ombudsman Service (FOS).

Regulatory News:
8 July 2025

Published 08 July 2025

This week, the FCA published its final guidance on the treatment of politically exposed persons. The regulator also clarified expectations on bullying, harassment and violence in financial firms. The FOS published its annual complaints data, which detailed a significant rise across most of the main product complaint areas.

Regulatory News:
1 July 2025

Published 01 July 2025

This week, the FCA published a speech by Chief Executive Nikhil Rathi. The speech focussed on the strengths of the sector and discussed the collective action required in order to stay ahead. The Bank of England also released its Money and Credit statistics for May 2025.

Regulatory News:
24 June 2025

Published 24 June 2025

This week, the FCA celebrated the winners of its inaugural economic research competition. The Money Charity also published its Money Statistics for June 2025.

Regulatory News:
17 June 2025

Published 17 June 2025

This week, the FCA released a statement saying they are fully committed to supporting economic growth in the UK and a thriving financial services sector. The regulator also published speeches on the digital sandbox and why the UK is the place to invest. The House of Lords has also published its Financial Services Regulation committee report.

Regulatory News:
10 June 2025

Published 10 June 2025

This week, the FCA announced a new collaboration with NVIDIA that will allow firms to experiment with AI. The regulator is also looking for feedback on proposed AI testing. In other news from the regulator, the FCA are leading an international crackdown on illegal finfluencers.

Regulatory News:
4 June 2025

Published 04 June 2025

This week, the FCA have published an updated version of their Enforcement Guide, in addition to announcing the new chair of the Financial Services Consumer Panel. In regards to industry statistics, both the Bank of England and The Money Charity have provided their latest figures.

Regulatory News:
28 May 2025

Published 28 May 2025

This week, the Interim Working Group published its final report, which included a summary of the recommendations defined via thousands of pages of research, analysis, consideration and consultation. Elsewhere, the FCA also confirmed plans to streamline their complaints data reporting requirements for firms.

How does the PSD request sit with the FCA’s new five-year strategy?

Published 28 May 2025

The wind of change: Harnessing data to support financially vulnerable consumers

Published 24 May 2025

Amid continued economic uncertainty and an unexpected inflation rise to 3.9% in January, many UK residents are turning to borrowing to help manage their money and make ends meet. In fact, our research found that one in five UK adults – approximately 11 million people – now consider themselves financially vulnerable and at risk of harm due to their personal circumstances, including poor health, life changes like new caring responsibilities, or difficulty handling financial or emotional stress.

AI versus human expertise: Why authentic content wins in consumer credit

Published 24 May 2025

The digital space is where consumer credit providers win or lose. In the race to optimise websites, many turn to AI-powered content tools. These promise quick SEO gains and effortless content creation, but relying solely on AI can be a costly mistake. Here’s why human expertise remains crucial for building trust and engagement.