11:05 AM
Jason Wassell
Chief Executive, CCTA
Jason will set the scene by outlining the current regulatory and market environment, with a focus on access to credit, financial inclusion, and the pressures facing smaller lenders. He will frame the day around the need for proportionality, regulatory clarity, and a sustainable, diverse credit market.
11:15 AM
John Reynolds
Audit, Risk & Compliance Director, Lantern Group
This session will focus on the practical application of AI within a regulated lending environment, moving beyond theory to real-world implementation. Drawing on Lantern Group’s experience, John will outline the tools they have tested, the value being delivered, and how AI is being used to enhance operational performance and customer outcomes.
The session will also emphasise the importance of strong guardrails to ensure AI adoption supports trust and accountability rather than undermining it.
11:45 AM
Andrew Thomsen
Group Manager, Information Commissioner’s Office
Andrew will discuss the practical implications of the Data (Use and Access) Act for consumer credit firms, including how it is expected to reshape data governance, record-keeping, and day-to-day compliance.
Looking ahead, the session will explore how data protection requirements interact with wider regulatory expectations, including alignment with the FCA and FOS, helping firms understand how to meet evolving standards without creating unnecessary operational.
12:15 PM
This panel will examine the opportunities and risks of AI and advanced data use in credit. Discussion will focus on customer outcomes, and regulatory expectations, alongside the practical challenges for firms adopting these technologies
1:50 PM
Catherine Routh
General Manager, CIGB
Catherine will outline developments in credit information governance, including the role of the newly formed CIGB and implications for lenders. It will touch on data sharing, governance frameworks, and potential impacts on smaller firms.
2:30 PM
This panel will explore how credit data is evolving, including new data sources and changing roles within the ecosystem. It will consider implications for risk assessment, financial inclusion, and maintaining fair access to credit.