CCTA Roundtable: CMC proposals

Published 18 December 2025

CCTA members have recently highlighted a number of concerns relating to the latest CMC practices. These include issues around multiple CMCs representing the same customer, increasing numbers of ‘no-customer’ DSAR requests and the potential for fraud in light of the proposed motor finance redress scheme.

CCTA Update: 17 December 2025

Published 17 December 2025

As 2025 draws to a close, I want to thank our members for your continued commitment to the association this year. We are not quite finished yet though. While the motor finance redress consultation ended on Friday, we were talking to the FCA team this week about our proposals and telling our particular story.

CCTA Inform: Winter 2025 Issue

Published 16 December 2025

Welcome to the Winter 2025 issue of CCTA Inform. Over the last three months, we have been collecting details of legislation, regulatory updates and other announcements we think may be of interest to you. This member exclusive publication is designed to provide an essential ‘easy read’.

Merry Christmas from the CCTA team

Published 15 December 2025

We would like to wish a Merry Christmas to all of our members. We hope you have an enjoyable and relaxing break and look forward to continuing our work in the new year. Our operating hours during the festive period are listed in this email.

2025 Member Survey: We want your feedback

Published 11 December 2025

One of our closing tasks for the year is the annual CCTA Member Survey. We strongly urge you to submit your thoughts and feedback. The survey is not a box-ticking exercise. All of the information we receive is considered when making decisions about various future plans and projects. This survey should only take five minutes to complete.

CCTA Update: 10 December 2025

Published 10 December 2025

This week, we continue our dialogue with the FCA on the potential structure of a motor finance redress scheme. We have consolidated feedback from members and are now finalising the CCTA’s position ahead of sharing it with the regulator.

CMC Update: December 2025

Published 08 December 2025

The CCTA recognises the serious impact that poor CMC practices can have on our members. This publication provides an update on recent developments and issues that we have seen or heard about. It also details discussions that we are having with the Solicitors Regulation Authority (SRA), the Financial Conduct Authority (FCA) and the Information Commissioner’s Office (ICO).

CCTA Summit: Winter 2025 – last chance to book

Published 08 December 2025

As we approach the end of the year, this is your last chance to join us at the Winter 2025 Summit on Thursday 11 December. The Summit will focus on recent developments across our sector, provide a forward look to 2026, and include an update on CCTA’s ongoing activities.

Year in Review: 2025 Edition

Published 03 December 2025

As we head toward the end of 2025, it is time to reflect and publish our fourth edition of Year in Review. This is our opportunity to bring together all the elements of CCTA work and explain how we speak on behalf of members, share the insights from discussions and build a strong network.

CCTA Summit: Regulatory landscape session

Published 02 December 2025

We are delighted to welcome Roma Pearson, whose career spans more than 25 years at the forefront of UK financial regulation. Her session will reflect on the pivotal developments and challenges of 2025 and consider the regulatory horizon with insights on emerging issues and opportunities in 2026.

CCTA Roundtable: Motor Finance

Published 27 November 2025

Our upcoming Motor Finance Roundtable will be our final session for 2025. During the online event, we will discuss CCTA responses to the consultation and ensuring member views and concerns are captured ahead of the consultation closing on 12 December. Our usual panel will be on hand to present their views and help support members with any questions or concerns.

CCTA Update: 26 November 2025

Published 26 November 2025

Today, many of you may be turning your attention to the Budget. By the time this reaches your inbox, the headlines will be out. As always, it will take a few days for the hidden stories and unintended consequences to emerge.