CCTA Update: Motor finance redress scheme published

Published 01 April 2026

This week has marked a significant moment for the motor finance market, with the FCA publishing its long-awaited redress scheme. As many of you will have seen, this is a substantial and complex intervention.

Catalyst: Full agenda announced

Published 31 March 2026

Full agenda announced. Secure your conference places now.

CCTA Roundtable: Motor Finance

Published 31 March 2026

After months of waiting, the FCA has finally announced the final rules for the redress scheme on motor finance commissions. CCTA responded to the original consultation at the end of 2025, presenting member views and concerns to the regulator.

FCA publish decision on motor finance redress scheme

Published 30 March 2026

The FCA has now published the final motor finance redress scheme. We have already had an initial discussion with the FCA earlier this evening following publication. This was a high-level conversation and several points will require further clarification.

CCTA Magazine: 2026 Issue One

Published 26 March 2026

Welcome to the first edition of CCTA Magazine for 2026. The year is shaping up to be another significant one for the consumer credit sector. A combination of major regulatory developments and wider market pressures continues to reshape how firms operate and how consumers access credit.

CCTA Update: FCA decision on motor finance redress next week

Published 25 March 2026

We received a heads-up, confirmed online, that the FCA has agreed on a publication date for the motor finance redress scheme. This is now expected after business hours on Monday 30 March.

Catalyst speaker announcement: Lantern Group

Published 24 March 2026

AI is no longer theoretical – it’s operational, measurable and already reshaping how modern organisations work. But moving from hype to meaningful impact requires intention and care.

Motor finance redress: FCA to set out approach shortly

Published 24 March 2026

We now know that the Financial Conduct Authority (FCA) will set out its approach to motor finance redress shortly after markets close on Monday 30 March.

CCTA Update: FOS proposals emerge

Published 18 March 2026

This week has seen two important developments from the FCA that are directly relevant to members: the consultation on modernising the redress system and the publication of its latest Regulatory Priorities report on Consumer Finance.

Catalyst speaker announcement: ICO

Published 12 March 2026

We are delighted to announce Andrew Thomsen, Group Manager, Competition and Regulatory Cooperation, from the Information Commissioner’s Office (ICO) will be speaking at our upcoming Catalyst Conference on 28 April. The Data (Use and Access) Act represents one of the most significant recent developments in the UK’s data protection framework.

CCTA Update: An evolving regulatory landscape

Published 11 March 2026

This week’s developments again highlight how the regulatory and political landscape around financial services continues to evolve. There have been some changes within the FCA’s senior leadership, as well as further technical updates in its latest quarterly consultation, both of which form part of the regulator’s ongoing work to refine its approach and framework.

The new complaints reporting process – Last chance to book

Published 09 March 2026

From 1 January 2027, the complaints reporting process is changing. The FCA’s Policy Statement sets out the new reporting categories and format. Complaints will align more closely with Consumer Duty outcomes, especially those for vulnerable customers. In our workshop on Thursday, we will cover the new process, which firms should be considering right now, ahead of 1 January 2027.