Regulation in motion: What the motor finance redress scheme tells us about the wider direction of travel

Published 11 November 2025

This edition of CCTA Magazine focuses on motor finance. If you have read about the scope of the forthcoming redress scheme, you might understand why. But even if you are not in motor finance, I think it is valuable to stop and look at what is happening. The Financial Conduct Authority’s (FCA) proposed motor finance redress scheme is one of the most significant interventions in consumer credit for more than a decade.

Regulatory News:
5 November 2025

Published 05 November 2025

This week, the Government launched its long awaited National Financial Inclusion Strategy. The FCA has confirmed it will extend the motor finance compensation scheme consultation. In other news, the Financial Ombudsman Service has published guidance on interest on compensation awards, along with its latest issue of Ombudsman News.

Regulatory News:
29 October 2025

Published 29 October 2025

This week, the Chancellor of the Exchequer, Rachel Reeves MP, has announced the launch of the FCA and Prudential Regulation Authority’s (PRA) Scale-up Unit. In other news, there was a raft of data and statistics. The FCA published its quarterly whistleblowing data and most recent complaints data. The Money Charity released its October statistics. The Bank of England published its September Monday and Credit statistics and the FOS also published its quarterly complaints data.

Regulatory News:
23 October 2025

Published 23 October 2025

This week, the FCA responded to the Government’s decision on reforming anti-money laundering and counter-terrorism financing supervision. The regulator has also given evidence to the House of Lords Industry and Regulators Committee as part of its inquiry into how regulators engage with the industries they oversee. The Government has announced plans to strengthen oversight and accountability across the UK’s regulators.

CCTA reflects: FCA motor finance consultation and potential impact

Published 22 October 2025

Smaller motor finance lenders are facing the toughest test in years. The FCA’s proposed motor finance redress scheme will reach back almost two decades, affecting millions of old agreements. What I am hearing from many smaller motor lenders is that the number of eligible compensation cases might be very low, but the costs of the scheme could be very high.

Regulatory News:
15 October 2025

Published 15 October 2025

This week, the FCA announced a partnership to accelerate the delivery of open finance. The regulator also published minutes from a board meeting held on 31 July. A recording of the FCA’s Annual Public Meeting is now also available to view online.

Regulatory News:
8 October 2025

Published 08 October 2025

This week, the FCA published its consultation on an industry wide redress scheme to compensate motor finance customers. The regulator has also commissioned research on the current state of open banking services, to shape the UK’s open finance strategy.

FCA Consultation: Motor finance commission complaints

Published 07 October 2025

Today, the FCA has published its long-awaited consultation on a proposed redress scheme for motor finance commission complaints. At the recent CCTA Annual Conference, the FCA confirmed that the consultation would launch this week – and it’s now live.

CCTA 2025 Annual Conference: Event overview

Published 05 October 2025

It’s been one week since the CCTA Annual Conference – and what an invigorating, insight-packed day it was. A huge thank you to the sponsors, speakers, and all the delegates who made it such a compelling event.

Regulatory News:
2 October 2025

Published 02 October 2025

This week, the FCA The set out its Consumer Duty priorities for 2025/26 and delivered a speech on Consumer Duty and good outcomes. The Bank of England published it August statistics. The Money Charity published its September figures and the FOS published it latest edition of Ombudsman News.

Regulatory News:
24 September 2025

Published 24 September 2025

This week saw the publication of three different speeches from the Financial Conduct Authority.

Finding the balance: FOS redress reform that is fair, predictable, and sustainable

Published 23 September 2025

Reform of the financial redress system is long overdue. It is something that the CCTA has campaigned for over the years. We are pleased to see progress and plans for further changes. However, if change is to last, it must be sustainable for all types of firms. One that also balances the interests of consumers and firms. For the industry, this means designing rules that not only suit the very largest, but also reflect the pressures faced by smaller lenders.