CCTA Update: 16 September 2025

Published 16 September 2025

After a week in the Scottish islands of Islay and Jura, I returned to the announcement of the full agenda for our Annual Conference taking place on 30 September along with the news that over 120 people will be joining us.

CCTA 2025 Conference: Full agenda announced

Published 15 September 2025

We are pleased to announce the full agenda for the upcoming Annual CCTA Conference, including keynotes from the FCA, FOS, HM Treasury, Square 4 and Walker Morris. For a detailed synopsis of each keynote, presentation and panel, visit the Conference Schedule page on our new website. If you haven’t already done so, secure your tickets now and join over 120 delegates who have already registered for our flagship event. Lender and brokers are eligible for a free conference place with each ticked purchased.

CCTA Update: 10 September 2025

Published 10 September 2025

As the school term begins once more, CCTA Update also returns with a bumper issue covering developments of the last few weeks. That said, these are mostly smaller announcements from the key stakeholders we work with.

FCA redress scheme and CMC’s

Published 09 September 2025

This update provides the latest on discussions around a potential FCA redress scheme and what we’re seeing from claims management companies (CMCs) and legal firms.

CCTA 2025 Conference: Walker Morris keynote presentation

Published 09 September 2025

The Supreme Court’s decision in Johnson came as a welcome relief for lenders and dealers. But the FCA’s broad announcement two days later of its proposal to consult on a redress scheme reintroduced uncertainty and concern. In this short talk, we’ll consider the new rules of engagement for lenders, brokers, and intermediaries. We’ll also talk about what this means for commission disclosure, fiduciary duties, and unfair relationships. We will also look at what to do next: how you should decode its implications for your business, and map out the concrete steps you should be taking now. Expect practical insights, strategic takeaways, and a clear view of what you should be doing now to prepare for the road ahead.

CCTA Update: 4 September 2025

Published 04 September 2025

As the school term begins once more, CCTA Update also returns with a bumper issue covering developments of the last few weeks. That said, these are mostly smaller announcements from the key stakeholders we work with.

CCTA 2025 Conference: Innovation panel announced

Published 04 September 2025

This session will explore how data and AI and are transforming the lending process. Panellists will discuss how lenders can leverage alternative and expanded data sources to streamline credit decisioning, reduce risk, and increase access to credit.

CCTA 2025 Conference: FCA keynote presentation

Published 02 September 2025

Mark Burns will provide insights about the FCA Strategy, the FCA work that sits below it and what this might mean for your business. This keynote presentation will highlight some of the key work currently taking place within consumer finance. It will also draw out how the FCA’s work will contribute towards a thriving and innovative consumer credit market that supports economic growth and helps consumers navigate their financial lives in order that consumers, firms and the wider economy all gain.

CCTA 2025 Conference: FOS keynote presentation

Published 27 August 2025

Our keynote presentation from the Financial Ombudsman Service (FOS) will talk about the current consultation proposals around modernising the redress system, a summary of the possible changes as well as what they have already been doing to improve the system and address key issues. Charlotte Wilson will also share the impact that charging professional representatives has had on their complaints, touch on consultations around changes to compensation interest and differential charging, as well as a brief update on the current position on Motor Finance Commission.

CCTA 2025 Conference: Our flagship in-person event

Published 19 August 2025

The Conference is an opportunity to hear from industry experts, listen to our regulators, and ask questions. But some of the most outstanding value may come from beyond the speaker podium. It is your opportunity to share experiences with peers and have conversations on the fringe that you can’t have online. At the coffee breaks, talk to others about what you have heard. Grab the speakers for that specific question, and in the exhibition hall, learn more about suppliers and their innovations.

CCTA 2025 Conference: Regulatory panel announced

Published 14 August 2025

Our panel of experts will discuss key developments shaping the regulatory landscape. A central topic will be the review of the Consumer Credit Act, with panellists exploring how potential reforms could modernise and simplify the framework for both consumers and lenders. Continuing the discussion, the panel will also examine the current review of the Financial Ombudsman Service, focusing on how it can improve efficiency and fairness in resolving consumer disputes.

CCTA Update: 12 August 2025

Published 12 August 2025

There continue to be ripples from the Supreme Court judgment on commissions. Yesterday, we held our latest online member roundtable to discuss the judgment. Later in the afternoon, I joined an FCA call on very short notice to discuss the next steps in their consultation process.