Key Issue Resources

The CCTA provide a range of resources in order to advice and inform on a variety of key issues within the credit industry.  

Our directory below can be filtered by key issue and/or resource type. Certain content has been created specifically for our members and can be accessed here (login required).

Motor finance (2024-3)

Motor finance (2024-3)

Published 04 July 2024

As many of our motor finance members will know, we regularly hold roundtable sessions to talk about motor finance issues, both picked up by the CCTA team and those raised by our member firms. Our last roundtable was held on 14 May 2024, and we are now reporting on those discussions in the form of a briefing to the membership on the key discussions.

Member Only
  • Various issues
  • Briefing
What would be in the CCTA Manifesto?

What would be in the CCTA Manifesto?

Published 02 July 2024

As we head towards polling day for the general election on 4 July, we have now seen the manifestos from all the main political parties. The purpose of a manifesto is to outline the steps a party would take, if they get the opportunity to form a government. From what we have seen most of the 2024 manifestos have been light on the detail around consumer credit and financial inclusion – understandably there are other issues that grab the headlines like NHS waiting lists and illegal migration.

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  • Access to credit
  • Blog post
Summer 2024

Summer 2024

Published 11 June 2024

Duncan McLellan, Senior Fraud Intelligence Analyst at CIFAS, discussed the current threat landscape and key challenges facing firms trying to tackle fraud. Our Consumer Duty panel considered the deadline for closed products and the annual board report. CCTA provided an update on activity and discussed the election results.

Member Only
  • Various issues
  • Presentation
FOS consults on charging CMCs

FOS consults on charging CMCs

Published 10 June 2024

A general election wasn’t the only announcement we saw in late May. The Financial Ombudsman Service (FOS) also published its next consultation on plans to move forward with charging professional representatives, including Claims Management Companies (CMCs), to access their service. We, along with many CCTA members, responded to the last consultation calling for action to be taken.

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  • Complaints & claims
  • Blog post
The general election and a possible change in government

The general election and a possible change in government

Published 30 May 2024

On 22 May, Rishi Sunak surprised most of the UK by calling a General Election to take place on 4 July. Much of the political world thought it would take place in the autumn, but there was a growing sense that this was as good as it would get for the Conservatives. Though polls can be misleading and often narrow as election day approaches, Labour has consistently been around twenty points ahead of the Conservatives. It seems unlikely that the Tories will feature in the next government. Labour looks likely to be at the head of the next government in some form, possibly with a majority, a minority, or a coalition arrangement.

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  • Regulatory landscape
  • Blog post
CMC Update (2024-2)

CMC Update (2024-2)

Published 28 May 2024

We have been concerned about the gap between CMCs regulated by the (FCA and legal firms regulated by the Solicitors Regulation Authority (SRA). So, we were pleased to see the SRA publicly warning legal firms to review their behaviour and the need for lawyers to uphold their professional obligations.

Member Only
  • Complaints & claims
  • Briefing
Treasury Committee looks at the issue of de-banking

Treasury Committee looks at the issue of de-banking

Published 20 May 2024

Earlier this month the influential Treasury Select Committee published their report into SME Finance. The Committee contains MPs from across the House of Commons, representing all major parties. The report was commissioned to look at the recent experiences of small businesses. It was designed to consider the issue of access to finance and what else can be done to encourage business growth.

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  • Regulatory landscape
  • Blog post
Motor finance – May 2024

Motor finance – May 2024

Published 14 May 2024

Regulatory developments will be with us for the foreseeable future. Our agenda looked at what is happening around commissions, from the questions of disclosure to developments around discretionary commissions. We also invited associate member law firms and consultants who have their fingers on the pulse

Member Only
  • Various issues
  • Presentation
Technology – the pace of change is rapid

Technology – the pace of change is rapid

Published 07 May 2024

Developments in technology have been back in the news in recent weeks. Open Banking, the use of data and AI have all received mentions. Though they offer exciting possibilities, these new developments need to be balanced with the appropriate checks. We are all aware of the potential unintended consequences and the lag that can occur between innovation and necessary regulation.

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  • Regulatory landscape
  • Blog post
Annual board reports and closed products

Annual board reports and closed products

Published 07 May 2024

At the time of writing (May 2024), we are now nine months into the Consumer Duty since the implementation deadline of 31 July 2023. It is now essential to ensure that our members are fully aware of the upcoming requirements of the Duty: the production of an annual board report for the firm’s governing body and the deadline for closed products coming into the scope of the Consumer Duty. Both these requirements have a deadline of 31 July 2024.

Member Only
  • Consumer Duty
  • CCTA Guidance
Debt collection: Meeting FCA expectations

Debt collection: Meeting FCA expectations

Published 02 May 2024

A new Live Learning event has been added to CCTA Academy. In light of the joint letter issued by industry regulators (FCA, Ofwat, Ofgem, Ofcom) on debt collection expectations of firms, this online session is aimed at staff and team managers. It provides a recap of the regulatory rules and expectations around debt collection practices. This content can be accessed by logging into CCTA Academy.

Member Only
  • Responsible lending
  • Presentation
CCTA Inform: Spring 2024

CCTA Inform: Spring 2024

Published 25 April 2024

CCTA Inform is an essential ‘easy read’ publication, exclusively available to members. This issue covers December 2023 to March 2024. During this period, we have collected details of legislation, regulatory updates and other announcements that may be of interest. Members should also ensure they are subscribed to our weekly CCTA Update email to be kept up to date with the latest industry news.

Member Only
  • Various issues
  • CCTA Inform
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