Treasury Committee looks at the issue of de-banking
Published 20 May 2024
Earlier this month the influential Treasury Select Committee published their report into SME Finance. The Committee contains MPs from across the House of Commons, representing all major parties. The report was commissioned to look at the recent experiences of small businesses.
View Resource
Motor finance – May 2024
Published 14 May 2024
Regulatory developments will be with us for the foreseeable future. Our agenda looked at what is happening around commissions, from the questions of disclosure to developments around discretionary commissions.
Member Only
Technology – the pace of change is rapid
Published 07 May 2024
Developments in technology have been back in the news in recent weeks. Open Banking, the use of data and AI have all received mentions. Though they offer exciting possibilities, these new developments need to be balanced with the appropriate checks. We are all aware of the potential unintended consequences and the lag that can occur between innovation and necessary regulation.
View Resource
Annual board reports and closed products
Published 07 May 2024
At the time of writing (May 2024), we are now nine months into the Consumer Duty since the implementation deadline of 31 July 2023.
Member Only
Debt collection: Meeting FCA expectations
Published 02 May 2024
A new Live Learning event has been added to CCTA Academy. In light of the joint letter issued by industry regulators (FCA, Ofwat, Ofgem, Ofcom) on debt collection expectations of firms, this online session is aimed at staff and team managers. It provides a recap of the regulatory rules and expectations around debt collection practices.
Member Only
CCTA Inform: Spring 2024
Published 25 April 2024
CCTA Inform is an essential ‘easy read’ publication, exclusively available to members. This issue covers December 2023 to March 2024. During this period, we have collected details of legislation, regulatory updates and other announcements that may be of interest.
Member Only
FCA publishes Financial Lives Survey 2024
Published 15 April 2024
Last week the FCA published the findings of its Financial Lives Survey on the cost of living, conducted this January. The FCA uses the survey to explore the finances of UK consumers and how they would assess their own situation. The survey was carried out between December 2023 and January 2024, with under 3,500 respondents.
View Resource
CCTA Magazine: 2024 Issue One
Published 09 April 2024
Welcome to the latest edition of CCTA Magazine. We have updated the look and feel of the publication for 2024 so I hope you like the changes which have also improved readability.
Member Only
FCA publishes Financial Lives Survey 2024
Published 08 April 2024
Last week, the Financial Ombudsman Service (FOS) published its final Plans and Budget for the forthcoming financial year, following a consultation that closed in January. This process takes place annually and allows for firms to feedback on plans the Ombudsman around the complaints process, and how the FOS intends to improve it.
View Resource
Motor finance (2024-2)
Published 04 April 2024
As many of our motor finance members will know, we are in a regular process of holding roundtable sessions and reporting back on these a number of weeks later.
Member Only
Spring 2024
Published 25 March 2024
The agenda included the FCA’s Consumer Duty and the regulator’s investigation into discretionary commission arrangements in motor finance. TransUnion shared recent market insights and trends. CCTA provided an update on CMC charging and reform of the Consumer Credit Act. Addleshaw Goddard and Lantern were panel speakers.
Member Only
The Budget: Do the sums add up for UK families?
Published 07 March 2024
Yesterday the Chancellor delivered the Spring Budget in Parliament. The purpose of the budget is to update Parliament on the state of the economy and to outline the Government’s proposals for changes to the tax system. This was arguably the last big economic event we will see from this Conservative government.
View Resource