HM Treasury publishes action plan on regulation – aims to support growth

Published 18 March 2025

Yesterday, the Chancellor met top regulator bosses in Downing Street to discuss an action plan on regulation. The review aims to cut the administrative cost of regulation, make Britain the best place to do business and drive economic growth. We applaud the ambition and the speed at which the Government has been moving.

CMC Update (2025-1)

Published 28 February 2025

As you will know, the Financial Ombudsman Service (FOS) has confirmed that CMCs and legal firms will be charged a case fee from 1 April 2025. You can access the Policy Statement here if you haven’t read this announcement.

CCTA Conference: 2025 Opportunities

Published 12 February 2025

The annual CCTA conference is our flagship event and an industry recognised ‘date for the diary’. Sponsorship and exhibtor opportunities are available for this event. Browse our CCTA Conference brochure to find out more or get in touch to discuss a bespoke package.

Understanding Personal Insolvencies

Published 11 February 2025

This Live Learning event is brought to you by Aryza. For lenders/creditors, it can often be a challenge for their staff to understand the insolvency sector and the effects of different types of debt solutions.

Consumer Duty board reports

Published 11 February 2025

The FCA’s latest review provides key insights into how firms are embedding Consumer Duty into their business operations. This paper outlines the FCA’s findings, common challenges, and practical steps for smaller lenders.

Call for Input on mass redress: An opportunity for change

Published 06 February 2025

Last week we submitted our response to the Call for Input on modernising the redress system. We took this as an opportunity to raise a couple of wider key topics that we were keen to include around the complaints process.

Price and value outcome

Published 06 February 2025

As you will be aware, the FCA has introduced the Consumer Duty to ensure that all financial firms, including smaller consumer credit providers, deliver products and services offering fair value to consumers.

Motor finance – February 2025

Published 05 February 2025

In this session, we provided an update on FOS complaint figures and discussed the extension of the complaint paused announced by the FCA. We also considered what may happen now the Court of Appeal granted permission to appeal. Finally, we looked at the judicial review decision that went in favour of the FOS.

Regulatory horizon scanning

Published 29 January 2025

This roundtable looked forward at the key changes and developments expected for the industry over the next six months.

The importance of smaller lenders

Published 23 January 2025

The news that Santander may leave the UK market has grabbed the headlines. There has been, and we are sure there will continue to be, a lot of discussion about the regulatory burden. The costs mentioned are significant, often more like telephone numbers. The risk is that we focus on those big numbers and the big brands.

Motor finance (2025-1)

Published 10 January 2025

As many of our motor finance members will know, we are in a regular process of holding roundtable sessions and reporting back on these approximately six weeks later.

CCTA Marketing

Published 01 January 2025

Associate CCTA members are able to share their products, services, knowledge and expertise with the wider membership via various marketing channels. Browse our CCTA Marketing brochure to find out more.