Key Issue Resources

The CCTA provide a range of resources in order to advice and inform on a variety of key issues within the credit industry.  

Our directory below can be filtered by key issue and/or resource type. Certain content has been created specifically for our members and can be accessed here (login required).

CCTA Conference: 2022 presentations

CCTA Conference: 2022 presentations

Published 27 April 2022

In 2022 the Conference focused on a range of themes including new innovations in lending and how lenders can best serve customers, especially those in difficulty. Delegates also received a presentation from the Illegal Money Lending Unit and a fireside chat with the FOS.

Member Only
  • Various issues
  • Presentation
CCTA response to the FOS final plans and budget 2022/23

CCTA response to the FOS final plans and budget 2022/23

Published 30 March 2022

We are disappointed that the FOS has decided to implement the proposals it consulted on earlier this year, despite the feedback it has received. For some time, we have been talking about the financial pressure our members are under from the current fee structure of the FOS.

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  • Complaints & claims
  • Blog post
CCTA Conference: 2022 brochure

CCTA Conference: 2022 brochure

Published 26 March 2022

We are very pleased to be able to welcome you to the first CCTA conference in over two years and my first one as Chief Executive. It would be fair to say that a lot has happened to the sector and the CCTA in that time. The location and format are different than previous conferences, our hope is that you will find the line-up varied and informative. We aim to bring you an agenda that allows you to hear from important stakeholders and share ideas with your industry colleagues.

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  • Various issues
  • CCTA Conference
CCTA Inform: Spring 2022

CCTA Inform: Spring 2022

Published 24 March 2022

CCTA Inform is an essential ‘easy read’ publication, exclusively available to members. This issue covers December 2021 to February 2022. During this period, we have collected details of legislation, regulatory updates and other announcements that may be of interest. Members should also ensure they are subscribed to our weekly CCTA Update email to be kept up to date with the latest industry news.

Member Only
  • Various issues
  • CCTA Inform
CCTA comment on CSJ report on tackling illegal money lending

CCTA comment on CSJ report on tackling illegal money lending

Published 21 March 2022

We welcome this new report and this study into the scale of illegal money lending. Even before the current cost of living crisis, we have talked about the increasing problem of loan sharks and the real pain they cause to families across the UK. It is now estimated that over one million people are relying on illegal lenders.

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  • Access to credit
  • Blog post
Activity update: Home-collected credit

Activity update: Home-collected credit

Published 15 March 2022

Towards the end of 2021, we pushed for the FCA to take a strategic look at what was happening in high-cost credit, with home-collected being the focus of much of the discussions. This led to the launch of a review in the closing days of last year, which involved the FCA speaking to a range of lenders, investors, and trade associations. I know that some of you will be interested in hearing more about what we have said and done. Later in this paper, I have set out some of the messages that we have communicated in more detail.

Member Only
  • Various issues
  • Insight
CCTA Magazine: 2022 Issue One

CCTA Magazine: 2022 Issue One

Published 10 February 2022

Welcome to the first edition of CCTA Magazine for 2022. We certainly plan on doing more to bring our network of members together. One of the major ways in which we hope to achieve this is with the return of an annual conference. This year’s conference will take place in Liverpool on the 27 April, with a networking dinner for members the night before.

Member Only
  • Various issues
  • CCTA Magazine
Winter 2022

Winter 2022

Published 09 February 2022

Jeanette Burgess, Partner and Head of Regulatory and Compliance at Walker Morris, provided a view of what the year ahead will bring from a regulatory perspective. This included current FCA initiatives and other key issues for the alternative lending sector. The CCTA team also provided an update on campaigning activity and wider work.

Member Only
  • Various issues
  • Presentation
CCTA response to BNPL Consultation

CCTA response to BNPL Consultation

Published 19 January 2022

HM Treasury’s consultation on Buy-Now Pay-Later (BNPL) products has recently closed. Here we share the main points from our response. These are key principles we believe HM Treasury needs to consider when shaping the future regulation of consumer credit.

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  • Regulatory landscape
  • Blog post
CCTA response to the FOS plans and budget 2022/23

CCTA response to the FOS plans and budget 2022/23

Published 15 December 2021

For some time, we have been talking about the financial pressure our members are under from the current fee structure of the FOS. We are disappointed by today’s announcement which includes a large rise in the compulsory jurisdiction levy paid by firms.

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  • Complaints & claims
  • Blog post
CCTA Inform: Winter 2021

CCTA Inform: Winter 2021

Published 07 December 2021

CCTA Inform is an essential ‘easy read’ publication, exclusively available to members. This issue covers September 2021 to November 2021. During this period, we have collected details of legislation, regulatory updates and other announcements that may be of interest. Members should also ensure they are subscribed to our weekly CCTA Update email to be kept up to date with the latest industry news.

Member Only
  • Various issues
  • CCTA Inform
What will the FCA’s ‘Consumer Duty’ mean for access to credit

What will the FCA’s ‘Consumer Duty’ mean for access to credit

Published 24 November 2021

I spoke last week at an event exploring the FCA’s proposed ‘Consumer Duty’. The Duty is positioned as asking firms to put themselves in the shoes of the customer and consider if they would like to be treated how their firm treats customers. We are concerned that it is a much more radical change in the relationship between consumer and lender and that was my warning.

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  • Various issues
  • Blog post
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