Key Issue Resources

The CCTA provide a range of resources in order to advice and inform on a variety of key issues within the credit industry.  

Our directory below can be filtered by key issue and/or resource type. Certain content has been created specifically for our members and can be accessed here (login required).

Motor finance (2023-2)

Motor finance (2023-2)

Published 14 September 2023

As you will be aware, CCTA has established a Special Interest Group focused on motor finance. This group brings together CCTA members to share experiences and insight into the wider motor finance market. Our first roundtable, held on 25 May, covered a variety of key topics of discussion, including commission, complaints, insight from Financial Ombudsman Service (FOS), updates on motor finance legal cases and, of course, Consumer Duty.

Member Only
  • Various issues
  • Roundtable report
Consumer Duty (2023-1)

Consumer Duty (2023-1)

Published 07 September 2023

We know that many of our members have spent the best part of the last year focussing on Consumer Duty. Since the FCA published its Consumer Duty Policy Statement and Guidance Paper in July 2022, the industry focus shifted towards understanding the Duty and the requirements laid down by the regulator.

Member Only
  • Consumer Duty
  • Briefing
CCTA Inform: Summer 2023

CCTA Inform: Summer 2023

Published 14 August 2023

CCTA Inform is an essential ‘easy read’ publication, exclusively available to members. This issue covers April 2023 to July 2023. During this period, we have collected details of legislation, regulatory updates and other announcements that may be of interest. Members should also ensure they are subscribed to our weekly CCTA Update email to be kept up to date with the latest industry news.

Member Only
  • Various issues
  • CCTA Inform
Motor finance – August 2023

Motor finance – August 2023

Published 01 August 2023

The focus of this meeting was Consumer Duty. We met soon after the close of the deadline, so we could take a minute to pause and think about where we were. Some of you were a little behind where you hope to be. But Consumer Duty will be on our agenda for the foreseeable future. This is a journey, not an end-of-July destination.

Member Only
  • Various issues
  • Presentation
Home-collected credit update (2023-1)

Home-collected credit update (2023-1)

Published 20 July 2023

If you have kept up to date with the comms that we have sent out over the last few weeks, you will have seen that the Fair4All report into illegal lending has been published. This is a piece of independent research, that investigates the growth of illegal lending. It builds upon the earlier work of the Centre for Social Justice that gave us an estimate of over a million people using illegal lending operations. This is of interest to all regulated lenders.

Member Only
  • Various issues
  • Briefing
CCTA Magazine: 2023 Issue Two

CCTA Magazine: 2023 Issue Two

Published 17 July 2023

Welcome to the latest issue of CCTA Magazine. We have brought together opinion pieces, articles and information for readers. In our feature articles, you will see that one of our common threads is access to credit, with reference to the recent report by Fair4All that showed the growth of illegal lending and a link to the fall in regulated credit.

Member Only
  • Various issues
  • CCTA Magazine
Motor finance (2023-1)

Motor finance (2023-1)

Published 13 July 2023

Back in May, we held an online roundtable for CCTA members with a link to motor finance. This event was the first of its format for CCTA. We also extended invites to those that also expressed an interest in asset finance. We explained that every so often we ask members to update their interests. That means we had a mix of members joining us, some totally focussed on motor finance and some that offer many products.

Member Only
  • Various issues
  • Roundtable report
Illegal lending update

Illegal lending update

Published 28 June 2023

Those of you that joined our online Summer 2023 Summit on 27 June will have heard me talk about the imminent launch of a new report into illegal lending by Fair4All. I have spoken about this in the past and I was delighted to be involved on the sounding board that helped guide the report. We also had the research lead, Niall Alexander, speak at a past CCTA Summit.

Member Only
  • Access to credit
  • Briefing
Summer 2023

Summer 2023

Published 27 June 2023

Peter Tutton from StepChange came along to speak at our 2023 Summer Summit. StepChange needed no introduction and is both an important partner for many lenders as well as an influential voice when it comes to credit and debt. With the deadline fast approaching, we also held another session on Consumer Duty.

Member Only
  • Various issues
  • Presentation
Spring 2023 Summit – readout

Spring 2023 Summit – readout

Published 01 June 2023

In this guidance paper, we are covering the discussion on Consumer Duty which was held during our panel session at our Spring Summit in London. The paper also contains information about two key updates from the FCA following our Summit: a speech by FCA’s Sheldon Mills on the countdown to Consumer Duty implementation and the FCA’s review of firms’ fair value assessments.

Member Only
  • Consumer Duty
  • CCTA Guidance
Motor finance – May 2023

Motor finance – May 2023

Published 25 May 2023

This was part of our development of a motor finance group within the CCTA as we picked up on some emerging matters. In our discussion with regulators, we have talked about a range of topics, from the issue of commissions and use of immobilisers through to affordability and the impact of Consumer Duty.

Member Only
  • Various issues
  • Presentation
Spring 2023

Spring 2023

Published 26 April 2023

Our Consumer Duty panel session included our Head of Policy and Advice, Naveed Asif, Matthew Drage of Square 4 and Mark Fiander, CEO of Gain Credit. Niall Alexander of Fair4All Finance discussed his research into illegal lending in the UK. We also reported on issues that the CCTA was talking to the FCA, Treasury and FOS about.

Member Only
  • Various issues
  • Presentation
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