Motor finance redress: Member briefing

Published 23 July 2026

We have prepared a new member briefing following two recent discussions on the proposed motor finance redress scheme. The paper brings together the main points from a CCTA roundtable with members and advisers, and a separate FCA discussion on voluntary full-and-final settlement offers.

CCTA Update: Politics changes. Regulation continues.

Published 22 July 2026

This week has seen significant political change with Andy Burnham taking over. The new Prime Minister has highlighted growth, economic renewal and improving living standards as early priorities. The financial services sector will be looking for clear signals on how these ambitions will translate into policy.

CCTA Annual Conference: Our flagship event

Published 16 July 2026

As bookings for the 2026 CCTA Annual Conference open, we reflect on some of the highlights from our 2025 flagship event. Be sure to secure your tickets for our next conference in Leeds on 6 October.

CCTA Update: From BNPL to financial inclusion: A week of regulatory change

Published 15 July 2026

Today marks a significant milestone for consumer credit as deferred payment credit, commonly referred to as Buy Now Pay Later (BNPL), comes within the FCA’s regulatory perimeter.

CCTA Roundtable: Motor Finance – last chance to book

Published 13 July 2026

The impact of legal challenges to the FCA’s commission redress scheme continue to create uncertainty for firms and consumers. Further industry developments, such as the Angel vs Black Horse decision and FOS losing a court case against four banks around limitation jurisdiction, further complicate redress matters.

CCTA Summer 2026 Summit: Last chance to book

Published 13 July 2026

This year’s Summer Summit will focus on vulnerability – a topic that remains central to consumer outcomes, regulatory expectations, and the day-to-day experiences of lenders across the consumer credit sector.

CCTA Update: Navigating change across consumer credit

Published 08 July 2026

This week has been another reminder that consumer credit continues to evolve at pace. Whether it is developments in artificial intelligence, motor finance or financial inclusion, the challenge for firms remains the same: adapting to change while continuing to deliver good outcomes for customers.

CCTA Summer 2026 Summit: Panel announcement

Published 07 July 2026

At our Summer Summit we will be joined by an expert panel for what promises to be a practical discussion on vulnerability.

CCTA Roundtable: Motor Finance

Published 06 July 2026

The impact of legal challenges to the FCA’s commission redress scheme continue to create uncertainty for firms and consumers. Further industry developments, such as the Angel vs Black Horse decision and FOS losing a court case against four banks around limitation jurisdiction, further complicate redress matters.

Motor finance redress: Parts of scheme suspended

Published 02 July 2026

Today the FCA has announced that parts of the motor finance redress scheme have been suspended while the Upper Tribunal considers legal challenges. The hearing will take place either from 14 to 18 December 2026 or from 16 to 26 February 2027, depending on whether further applications are made.

CCTA Guidance: New Complaints Reporting Process

Published 02 July 2026

In December 2025, the FCA published Policy Statement PS25/19: Improving the Complaints Reporting Process. The policy introduces the most significant changes to FCA complaints reporting in many years.

CCTA Update: The FCA’s latest signals for consumer credit

Published 01/07/2026

This week has provided another useful insight into the FCA’s direction of travel, with a clear emphasis on proportionality, regulatory clarity and future market development. The headline announcement is the FCA’s consultation on the Consumer Duty: scope and proportionality.