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CCTA Workshop: Responsible Lending Workshop (and Guidance Paper)

• Date: Tuesday 25 November 2025
• Time: 11am - 12pm
• Location: Online

Lending in a responsible manner is an ever-evolving challenge for lenders, given the focus on customer-centric outcomes. The Financial Conduct Authority and the Financial Ombudsman Service have increased scrutiny of firms’ lending practices to ensure credit is affordable and sustainable for consumers that rely upon it.

This one hour session will bring you insights from the CCTA on their industry experience of responsible lending which has evolved from dialogue with members, the FCA, the FOS and wider stakeholders. Attendees will also be able to take away our Responsible Lending guidance paper which will highlight key components and considerations that firms should incorporate in any responsible lending approach.

The event registration link will be emailed to you directly once you submit this booking form and payment has been received.