CCTA Summit: 13 October 2021

Published 07 September 2021

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CEO Update: 7 September 2021

Published 07 September 2021

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CMC & Complaints Update

Published 02 September 2021

Information CMC and Complaints Update

News: 1 September 2021

Published 01 September 2021

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Reforming competition & consumer policy

Published 31 August 2021

The Department of Business, Energy and Industrial Strategy (BEIS) is consulting currently on proposed reforms to competition and consumer policy. The CCTA is developing its response and would like input from members. There are three areas of proposals that will be of interest to members. BEIS is also asking for views about areas where the Government might be able to change the rules to remove red tape for business while still maintaining consumer protection.

News: 25 August 2021

Published 25 August 2021

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CEO Update: 24 August 2021

Published 24 August 2021

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Meet the Ombudsman

Published 23 August 2021

The CCTA has arranged for the Financial Ombudsman Service (FOS) to run a virtual Meet the Ombudsman session for members. The session, which will run from 10:00am – 11:30am on Thursday 23 September, is aimed at firms that have had little or no experience of dealing with FOS complaints.

News: 18 August 2021

Published 18 August 2021

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News: 11 August 2021

Published 11 August 2021

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CEO Update: 10 August 2021

Published 10 August 2021

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News: 4 August 2021

Published 04 August 2021

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