Technology paper

Published 01 November 2023

Artificial Intelligence, Machine Learning, and ChatGPT are words we hear more and more. There is a lot of new technology appearing on the scene which will revolutionise not only the financial services market but also the wider world in the next few years. Technology has always played an important part in the development of alternative lending products. For that reason, we wanted to share a paper that looks at some of these developments in a little more detail.

CMC Update (2023-1)

Published 19 October 2023

We regularly write out to members updating you on what we are seeing in terms of developments around CMCs. We last wrote out at the close of May and that sparked some ongoing conversations with CCTA members, especially in home credit and High-Cost Short-Term Credit (HCSTC).

CCTA Conference: 2023 brochure

Published 20 September 2023

We last met in April 2022, with a great conference in Liverpool. Discussions centred on how firms had adapted during those unparalleled times. Those conversations were enlightening and deeply resonant. The programme for this year promises to be equally, if not more, engaging. We have a packed agenda that addresses pivotal topics faced by our members and the broader market. We are fortunate to be joined by exceptional speakers, many of whom are recognised authorities in their respective fields. Each has given their time to develop contributions that draw on their expertise and insight.

CCTA Conference: 2023 presentations

Published 20 September 2023

2023 saw us look at the alternative lending customer profile and explore the impact of reduced access to credit. Both the FCA and FOS presented on ways in which we can work together. Our new learning and development Academy also launched at this event.

Motor finance (2023-2)

Published 14 September 2023

As you will be aware, CCTA has established a Special Interest Group focused on motor finance. This group brings together CCTA members to share experiences and insight into the wider motor finance market. Our first roundtable, held on 25 May, covered a variety of key topics of discussion, including commission, complaints, insight from Financial Ombudsman Service (FOS), updates on motor finance legal cases and, of course, Consumer Duty.

Consumer Duty (2023-1)

Published 07 September 2023

We know that many of our members have spent the best part of the last year focussing on Consumer Duty. Since the FCA published its Consumer Duty Policy Statement and Guidance Paper in July 2022, the industry focus shifted towards understanding the Duty and the requirements laid down by the regulator.

CCTA Inform: Summer 2023

Published 14 August 2023

CCTA Inform is an essential ‘easy read’ publication, exclusively available to members. This issue covers April 2023 to July 2023. During this period, we have collected details of legislation, regulatory updates and other announcements that may be of interest. Members should also ensure they are subscribed to our weekly CCTA Update email to be kept up to date with the latest industry news.

Motor finance – August 2023

Published 01 August 2023

The focus of this meeting was Consumer Duty. We met soon after the close of the deadline, so we could take a minute to pause and think about where we were. Some of you were a little behind where you hope to be. But Consumer Duty will be on our agenda for the foreseeable future. This is a journey, not an end-of-July destination.

Home-collected credit update (2023-1)

Published 20 July 2023

If you have kept up to date with the comms that we have sent out over the last few weeks, you will have seen that the Fair4All report into illegal lending has been published. This is a piece of independent research, that investigates the growth of illegal lending. It builds upon the earlier work of the Centre for Social Justice that gave us an estimate of over a million people using illegal lending operations. This is of interest to all regulated lenders.

CCTA Magazine: 2023 Issue Two

Published 17 July 2023

Welcome to the latest issue of CCTA Magazine. We have brought together opinion pieces, articles and information for readers. In our feature articles, you will see that one of our common threads is access to credit, with reference to the recent report by Fair4All that showed the growth of illegal lending and a link to the fall in regulated credit.

Motor finance (2023-1)

Published 13 July 2023

Back in May, we held an online roundtable for CCTA members with a link to motor finance. This event was the first of its format for CCTA. We also extended invites to those that also expressed an interest in asset finance. We explained that every so often we ask members to update their interests. That means we had a mix of members joining us, some totally focussed on motor finance and some that offer many products.

Illegal lending update

Published 28 June 2023

Those of you that joined our online Summer 2023 Summit on 27 June will have heard me talk about the imminent launch of a new report into illegal lending by Fair4All. I have spoken about this in the past and I was delighted to be involved on the sounding board that helped guide the report. We also had the research lead, Niall Alexander, speak at a past CCTA Summit.