The FCA has received four legal challenges to its motor finance scheme: one from Consumer Voice (a limited company), represented by Courmacs Legal Ltd; and three from lenders – Volkswagen Financial Services, Mercedes Benz Financial Services, and Crédit Agricole Auto Finance.

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Source: FCA
Date: 8 May 2026

The data show the number of new whistleblowing reports the FCA received between January and March 2026, as well as the number of existing reports closed during this period. Reported data show a rise of about a quarter in the number of reports compared with the same period last year. Consumer Duty is the main topic, but the CCTA wonders whether this could become a catch-all.

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Source: FCA
Date: 8 May 2026

The FCA has published the minutes of its board meeting held on 26 March. The board heard an update from the Chair on activity since the previous meeting, including the Treasury Select Committee hearing, which covered a range of topics. Interesting to see a discussion about the role of technology, and report back from the Mills Review on AI.

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Source: FCA
Date: 7 May 2026

This document outlines the FCA’s approach to implementing the Payment Services Regulations 2017, the Electronic Money Regulations 2011 and the payment services and e-money-related rules in its Handbook of Rules and Guidance. It gives readers a comprehensive picture of the payment services and e-money regulatory regime in the UK.

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Source: FCA
Date: 7 May 2026

The FCA has updated this page to include new priorities, links to work that has now been published, and further details on existing priorities where they may have changed.

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Source: FCA
Date: 7 May 2026

The FCA has shared more details about the task force set up to address practise in motor finance claims. It is focused on restoring consumer confidence by tackling poor practices and addressing systemic behaviours that distort incentives, delay compensation and erode trust in the consumer claims sector.

The task force will run for a minimum of six months, followed by a review of progress.

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Source: FCA
Date: 6 May 2026

As part of the FCA’s programme of reform to the Senior Managers and Certification Regime (SM&CR) they are conducting a voluntary survey to help them get a better understanding of the nature and size of the costs firms face in undertaking SM&CR related activities.

The survey will ask respondents to enter a FRN number to preserve survey integrity by ensuring that responses are genuine. The information respondents provide will not be shared publicly, but data aggregated across the full population of survey respondents will be used to inform estimates that the FCA will publish in the cost-benefit analysis for a forthcoming consultation.

If you would like to take part, you can do so via the below link. The survey will close on 5 June.

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Source: FCA
Date: 6 May 2026

The FOS has published the latest edition of Ombudsman News which includes a blog about AI and the impact on consumer complaints. The FOS also shares information about the changes to its award limits, and Plans and Budget for 2026/27.

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Source: FOS
Date: 8 May 2026