Regulatory News 2 October 2025

This week, the FCA The set out its Consumer Duty priorities for 2025/26 and delivered a speech on Consumer Duty and good outcomes.

The Bank of England published it August statistics. The Money Charity published its September figures and the FOS published it latest edition of Ombudsman News.

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FCA Publication
FCA Consumer Duty focus areas

The FCA has set out its Consumer Duty priorities for 2025/26. These include continuing to embed the Duty and Supporting firms to deliver good outcomes under the price and value outcome. A programme of action accompanies the priorities: Consumer Duty requirements review: Update | FCA

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Source: FCA
Date: 30 September 2025

FCA Speech
Regulatory perspective and priorities for 2025

Lucy Castledine, Director of Consumer Investments, gave a speech at the Personal Investment Management & Financial Advice Association (PIMFA) Compliance Conference 2025. She said firms should continue to challenge themselves on Consumer Duty and how best to make sure clients have good outcomes.

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Source: FCA
Date: 30 September 2025

BoE Statistics
August 2025 Money and Credit statistics published

The Bank of England (BoE) has published its latest Money and Credit statistics for the month of August. The key figures highlight that:

  • Net mortgage approvals for house purchases decreased by 500 in August, to 64,700. Approvals for remortgaging decreased by 900 in August, to 37,900.
  • Net borrowing of consumer credit by individuals remained flat at £1.7 billion in August. Within this, net borrowing through credit cards slightly decreased to £0.7 billion in August, from £0.8 billion in July. Net borrowing through other forms of consumer credit slightly increased, to £1.0 billion from £0.9 billion.

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Source: BoE
Date: 29 September 2025

The Money Charity Statistics
September 2025 statistics published

The Money Charity has published its statistics for September. The figures highlight that:

  • inflation was 3.8%
  • the average credit card debt per UK household was £2,612 in July
  • the total unsecured debt per UK adult was £4,298
  • the total debt, secured and unsecured, per UK household was £66,232.

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Source: The Money Charity
Date: 30 September 2025

Financial Ombudsman Service
Latest edition of Ombudsman News published

This edition includes information on recent consultations.

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Source: Financial Ombudsman Service
Date: 25 September 2025

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