CCTA Magazine: 2021 Issue Three

Published 19 October 2021

Welcome to the latest edition of CCTA magazine. It feels like the last few months have seen a return to normality, with more events and conferences taking place as we look towards Christmas. The CCTA is included within this as we managed to hold our first physical event in over two years.

Autumn 2021

Published 13 October 2021

Our panellists looked to the future and brought together expertise on a range of issues and market areas. This allowed for an interesting discussion as we looked at the future of alternative lending. To mark the return to physical events, attendees were also invited to stay on for a celebratory drink.

Meet the FOS

Published 06 October 2021

The Financial Ombudsman Service (FOS) ran a virtual ‘Meet the Ombudsman’ workshop. The session was aimed at firms that have had little or no experience of dealing with FOS complaints. It was led by John Wightman and Sarah Conway – two ombudsman leaders who oversee the work of the FOS on high-cost credit.

CCTA Inform: Autumn 2021

Published 09 September 2021

CCTA Inform is an essential ‘easy read’ publication, exclusively available to members. This issue covers June 2021 to August 2021. During this period, we have collected details of legislation, regulatory updates and other announcements that may be of interest.

Plans announced for new UK wide No interest loan scheme pilot

Published 07 September 2021

Fair4All Finance is teaming up with Toynbee Hall and Fair By Design to deliver a No Interest Loan Scheme (NILS) pilot, the first of its scale across the UK, with £3.8m in funding from HM Treasury and up to £1m of lending capital from each devolved administration, matched in England by Fair4All Finance.

CCTA Magazine: 2021 Issue Two

Published 15 July 2021

Welcome to the latest edition and new look CCTA Magazine. You may notice that we’ve made some changes to the format, which allow for improved readability on desktops, laptops and tablets. We recommend reading in ‘full screen mode’ for optimal viewing.

CCTA respond to future regulatory framework of financial services report

Published 06 July 2021

The Treasury Select Committee has today published its report on the Future Regulatory Framework of Financial Services.

Summer 2021

Published 30 June 2021

We asked TransUnion to provide us with their perspective on the impact on the pandemic and finances. Themis Consultancy provided thoughts on Tailored Support Guidance. Morses Club and Gain Credit joined our panel session to discuss engaging with the FCA on conduct and leadership in a principles-based system.

CCTA Inform: Summer 2021

Published 10 June 2021

CCTA Inform is an essential ‘easy read’ publication, exclusively available to members. This issue covers March 2021 to April 2021. During this period, we have collected details of legislation, regulatory updates and other announcements that may be of interest.

CCTA thoughts on the FOS Annual Complaints data

Published 26 May 2021

The FOS has released its annual complaints data today. From a quick glance, what jumps out is the high upload rates for complaints about home credit and guarantor loans. Uphold rates for both of these are currently over 80%, compared with the average uphold rate of 31% across all products.

Friends and family can’t pick up the slack

Published 20 May 2021

It has been a busy time period for alternative lending sector. In recent years it has faced many challenges including a constantly changing approach from the Financial Ombudsman Service and the impact of the ‘claims culture’ driven by Claims Management Companies.

Coronavirus – the lasting financial impact

Published 15 April 2021

We are now more than a year into the Covid-19 pandemic, and I think it is safe to say that none of us predicted the impact it would still be having on our lives.