Key Issue Resources

The CCTA provide a range of resources in order to advice and inform on a variety of key issues within the credit industry.  

Our directory below can be filtered by key issue and/or resource type. Certain content has been created specifically for our members and can be accessed here (login required).

What do we want from the budget?

What do we want from the budget?

Published 03 March 2021

At around lunchtime today Rishi Sunak will deliver his budget for the coming year. Arguably the biggest day of year for any Chancellor, this is a budget like never before as we will learn the true impact of the Covid-19 pandemic on the economy.

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  • Access to credit
  • Blog post
New FCA Guidance keeps vulnerability firmly on the agenda

New FCA Guidance keeps vulnerability firmly on the agenda

Published 01 March 2021

In the last week, the Financial Conduct Authority (FCA) published its final guidance on the fair treatment of vulnerable customers. The treatment of vulnerable customers has been a key priority for the FCA, and it is an issue that has grown in prominence within financial services in recent years.

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  • Customer vulnerability
  • Blog post
A missed opportunity: CCTA responds to the findings of the Woolard Review

A missed opportunity: CCTA responds to the findings of the Woolard Review

Published 02 February 2021

While we welcome some positives within the Review findings, such as recommendations to reform credit reporting and addressing the problems within the debt management market, this a missed opportunity to explore many of the issues facing the unsecured credit market.

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  • Regulatory landscape
  • Blog post
CCTA views on the FOS budget consultation

CCTA views on the FOS budget consultation

Published 29 January 2021

The Financial Ombudsman Service (FOS) has been consulting on its plans and budget for the coming year. As the consultation closes, we wanted to share our thoughts. We feel the proposals will place increasing pressure on lenders and create an environment in which borrowers do not receive the best outcomes.

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  • Complaints & claims
  • Blog post
Salary finance: Unregulated payday loans in disguise?

Salary finance: Unregulated payday loans in disguise?

Published 10 January 2021

Salary finance, or advance, schemes seem to have grown rapidly in recent times. These schemes allow employees to access their salary early on the grounds that this will enable them to better manage their finances. Major employers, along with many well-known hospitality brands, have signed up to a range of salary finance schemes and early access to pay continues to grow in popularity.

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  • Access to credit
  • Blog post
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