The future of credit reporting governance: Challenges and priorities

The development of the new Credit Information Governance Body (CIGB) has reached a critical stage, with details now in place for how the model may operate.

Over recent weeks, lenders have begun receiving initial information from the Credit Reference Agencies outlining the proposed governance structures, decision-making processes and the path towards subscription contracts.

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Jason Wassell

Chief Executive

CCTA

This is the first substantial indication of the operational and financial impact the reforms may have on firms across the market.

The CCTA has been closely involved in the CIGB work to date, representing the interests of smaller and specialist lenders throughout the review. Our engagement has focused on the need for meaningful reform that delivers transparency, accountability and improved outcomes for all users of credit information — while avoiding unnecessary layers of cost or complexity.

Drawing on that involvement, three priorities remain central for our members:

Proportionate and workable clarity

The new governance arrangements must take account of the diversity of the credit market. Many smaller lenders have distinct operating models and serve customer groups who are not well reflected in mainstream credit provision.

Requirements should be designed with this full spectrum in mind, rather than defaulting to the systems and scale of the largest institutions.

Realistic costs and resource expectations

The current system is already demanding, particularly for specialist lenders with lean teams. Our concern is not about “disruption” to existing reporting, but rather the risk of additional layers of cost, committees, processes and resource requirements without corresponding benefits in data quality or customer outcomes.

Subscription structures will be a key area of focus as more details become available.
However, that is just part of the overall cost.

Many smaller lenders have distinct operating models and serve customer groups who are not well reflected in mainstream credit provision.

Reforms must deliver genuine improvements

The governance body should enhance the credit information landscape by addressing long-standing issues of transparency, oversight and accountability. However, this must not become a rebadging exercise that duplicates existing work under new headings. Any new structures or expectations must add value, not replicate what already exists.

Across the wider regulatory landscape, we continue to see frameworks shaped around the needs of the largest lenders.

A one-size-fits-all approach to credit information governance risks imposing disproportionate burdens and reducing participation by lenders serving non-mainstream and financially excluded customers.

As further details emerge on governance composition, voting arrangements, subscription levels, and future regulatory involvement, the CCTA will continue to engage in the process actively.

Our focus remains on ensuring that smaller lenders have a clear, credible and influential voice in shaping the framework that will sit at the heart of the UK’s credit information ecosystem.

About CCTA

For over 130 years, we have championed responsible lending – supporting firms, engaging with policymakers, and shaping fair regulation. We provide insight, guidance, and a platform for businesses navigating a complex financial landscape.

Our work spans regulatory engagement, industry advocacy, and practical support, ensuring that consumer credit remains accessible, responsible, and sustainable. We provide the expertise and leadership that drive better outcomes for all.

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