FCA News
Chancellor launches Scale-up Unit in Leeds to help firms grow

The Chancellor of the Exchequer, Rachel Reeves MP, has announced the launch of the FCA and Prudential Regulation Authority’s (PRA) Scale-up Unit.

The Scale-up Unit will provide growing financial sector regulated firms across the country with tailored support and guidance to help them test ideas, grow and succeed in the UK. It will also help firms by connecting them with a dedicated point of contact to support with challenges they face as they grow.

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Source: FCA
Date: 24 October 2025

FCA Data
Whistleblowing quarterly data 2025 Q3

FCA data shows the number of new whistleblowing reports received between July and September 2025, and existing reports closed during this period.

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Source: FCA
Date: 24 October 2025

FCA Data
FCA complaints data

In 2025 H1, financial services firms received 1.85m complaints, a 3.6% increase from 2024 H2 (1.78m). Since 2021 H1, complaints have stayed relatively constant between 1.7m and 2.0m.

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Source: FCA
Date: 23 October 2025

The Money Charity
Money Statistics published

The Money Charity has published its statistics for October. The figures highlight that:

inflation was 3.8%
the average credit card debt per UK household was £2,632 in August
the total unsecured debt per UK adult was £4,22
the total debt, secured and unsecured, per UK household was £66,435.

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Source: The Money Charity
Date: 27 October 2025

FOS
Quarterly complaints data (Q2 2025/26)

Overall, the FOS received 46,300 new complaints between July and September 2025. This is substantially lower than the 73,700 complaints received in the same period reported last year.

In this quarter, the FOS received 4,300 cases from professional representatives, compared to around 37,100 in the same period last year.

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Source: FOS
Date: 29 October 2025

BoE
Money and Credit statistics – September

The Bank of England (BoE) has published its latest Money and Credit statistics for the month of September. The key figures highlight that:

Net mortgage approvals for house purchase increased by 1,000, to 65,900 in September. By contrast, approvals for remortgaging decreased by 600 over the same period, to 37,200.
Net borrowing of consumer credit by individuals was £1.5 billion in September, down from £1.7 billion in August. Within this, net borrowing through credit cards was little changed at £0.7 billion in September. Net borrowing through other forms of credit decreased to £0.8 billion, from £1.0 billion over the same period.

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Source: Bank of England
Date: 29 October 2025