The FCA is consulting on a package of changes to its rules and non-Handbook guidance to:

• remove business with non-UK customers from the Duty’s scope
• make it clearer where the Duty applies and where it doesn’t
• clarify when and how firms can rely on each other when they work together in distribution chains, and how they can apply the Duty more proportionately
• explain the interaction between the Duty and other product governance rules.

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Date: 30 June 2026

A blog by Alison Walters, Director of Consumer Finance, about the upcoming regulation of Buy-now Pay-later products

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Date: 25 June 2026

Alison Walters gave a speech at the Credit Week: Powering the Future of Finance event. She said more resilient, joined up and trusted credit market will only be achieved through collective action across industry, regulators and partners.

Alison added that firms must go beyond avoiding harm to actively delivering better outcomes using data, technology and insight to support consumers in practice, not just in principle.

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Date: 25 June 2026

The FCA has issued a short update on its review of the HCSTC price cap. The regulator is considering the findings but currently sees no evidence for change. The FCA hopes to conclude its work shortly.

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Date: 25 June 2026

Nikhil Rathi, FCA Chief Executive gave a speech at techUK’s Agents of Change: Generative and Agentic AI in Financial Services 2026. He said as AI evolves faster than traditional regulation, the FCA is re-thinking what it means to be an effective regulator, with greater emphasis on competition, collaboration and system-wide risk awareness.

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Date: 24 June 2026

The Wider Implications Framework has published its latest issues log. The framework provides a structure for its members to work together to find the best way to deal with issues that could have wider implications across the financial services industry.

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Date: 23 June 2026

One year after the introduction of charging professional representatives, the Ombudsman has seen a substantial reduction in low-quality, withdrawn and abandoned complaints—almost 27,000 fewer than the previous year—while the uphold rate for professionally represented cases has increased, suggesting representatives are submitting better-evidenced and more carefully considered complaints.

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Date: 24 June 2026

The Bank of England (BoE) has published its latest Money and Credit statistics for the month of May. The key figures highlight that:

• Net mortgage approvals for house purchases decreased to 56,200 in May, below an average of 63,300 over the previous six months. Approvals for remortgaging also decreased, to 33,300 in May, from 51,200 in April.
• Net borrowing of consumer credit by individuals remained largely unchanged, when compared to April at £1.7 billion in May.

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Date: 29 June 2026

The Money Charity has published its statistics for June. The figures highlight that:

• inflation was 2.8%
• the average credit card debt per UK household was £2,742 in April
• the total unsecured debt per UK adult was £4,489
• the total debt, secured and unsecured, per UK household was £67,707.

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Date: 30 June 2026