Lucy Donovan
Head of Strategy & Communications
CCTA
The creation of the CIGB follows the FCA’s Credit Information Market Study, which concluded that existing governance arrangements were no longer sufficient for a modern, data-driven credit system.
Historically, credit data sharing was overseen through industry structures such as the Steering Committee on Reciprocity (SCOR). While these arrangements played an important role, the FCA concluded that governance needed to evolve to improve transparency, accountability and representation.
The CIGB is intended to provide that updated framework.
In simple terms, it will act as the central governance body overseeing the rules, standards and coordination of the UK credit information system.
The CIGB is expected to oversee several core elements of the credit information framework, including:
This work sits alongside the wider reforms proposed through the FCA’s market study, which aim to improve the coverage, reliability and usability of credit data.
These changes matter because credit information is the foundation of most underwriting decisions. If the system works well, lenders can make better decisions and consumers can access credit more easily. If it does not, the consequences are felt across the market.
For lenders, the development of the CIGB is not just a governance change. It may influence how the credit information system evolves in practice.
Three issues are particularly important.
First, representation.
Credit information governance has historically been shaped heavily by the largest lenders and credit reference agencies. The challenge for the new body will be ensuring that the system reflects the full diversity of the market – including smaller and specialist lenders.
Second, proportionality.
Any new governance framework will inevitably bring participation costs, reporting requirements and operational obligations. For smaller firms, these requirements must remain proportionate to avoid creating unnecessary barriers to participation.
Third, market outcomes.
Credit data is one of the key enablers of competition in lending. High-quality, widely shared information can help lenders serve consumers with thin or non-traditional credit files. Poorly designed systems, however, risk entrenching existing barriers.
The UK credit market is evolving quickly. Digital lending models, alternative data sources and growing regulatory expectations are reshaping how lenders assess risk and serve customers.
Against that backdrop, the governance of credit information matters more than ever.
The CIGB represents an attempt to modernise that governance framework and create a more structured system for improving credit information across the industry.
But as with any governance reform, success will depend less on the structure itself and more on how it works in practice.
For the CCTA and its members, engagement with the development of the CIGB will be important.
Smaller and specialist lenders rely heavily on effective credit information systems to assess risk and serve customers who may not fit mainstream lending models.
As the new governance framework develops, the priority will be ensuring that it supports a diverse, competitive and inclusive credit market – one where smaller firms can participate fully and consumers benefit from better access to responsible credit.
The CIGB has the potential to improve the credit information ecosystem. But achieving that outcome will require ongoing engagement across the industry as the new system takes shape.
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