The Credit Information Governance Body (CIGB): Why it matters for lenders

The Credit Information Governance Body (CIGB) is one of the most significant structural changes to the UK’s credit information system in many years. While it may sound technical, its impact could be far-reaching for lenders, regulators and consumers.

At its core, the CIGB is intended to provide a new governance framework for how credit information is shared across the industry. That may seem like a narrow objective, but credit information underpins almost every lending decision made in the UK.

For lenders, the question is not simply how the new body will operate – but whether it will deliver a system that works for a diverse credit market.

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Lucy Donovan

Head of Strategy & Communications

CCTA

Why the CIGB has been created

The creation of the CIGB follows the FCA’s Credit Information Market Study, which concluded that existing governance arrangements were no longer sufficient for a modern, data-driven credit system.

Historically, credit data sharing was overseen through industry structures such as the Steering Committee on Reciprocity (SCOR). While these arrangements played an important role, the FCA concluded that governance needed to evolve to improve transparency, accountability and representation.

The CIGB is intended to provide that updated framework.

In simple terms, it will act as the central governance body overseeing the rules, standards and coordination of the UK credit information system.

What the new body will do

The CIGB is expected to oversee several core elements of the credit information framework, including:

  • governance of the rules that underpin credit data sharing
  • improvements to data quality and consistency
  • industry coordination on credit reporting standards
  • engagement with stakeholders across the credit ecosystem.

This work sits alongside the wider reforms proposed through the FCA’s market study, which aim to improve the coverage, reliability and usability of credit data.

These changes matter because credit information is the foundation of most underwriting decisions. If the system works well, lenders can make better decisions and consumers can access credit more easily. If it does not, the consequences are felt across the market.

Why lenders should pay attention

For lenders, the development of the CIGB is not just a governance change. It may influence how the credit information system evolves in practice.

Three issues are particularly important.

First, representation.
Credit information governance has historically been shaped heavily by the largest lenders and credit reference agencies. The challenge for the new body will be ensuring that the system reflects the full diversity of the market – including smaller and specialist lenders.

Second, proportionality.
Any new governance framework will inevitably bring participation costs, reporting requirements and operational obligations. For smaller firms, these requirements must remain proportionate to avoid creating unnecessary barriers to participation.

Third, market outcomes.
Credit data is one of the key enablers of competition in lending. High-quality, widely shared information can help lenders serve consumers with thin or non-traditional credit files. Poorly designed systems, however, risk entrenching existing barriers.

For lenders, the development of the CIGB is not just a governance change. It may influence how the credit information system evolves in practice.

A moment of change for the credit information system

The UK credit market is evolving quickly. Digital lending models, alternative data sources and growing regulatory expectations are reshaping how lenders assess risk and serve customers.

Against that backdrop, the governance of credit information matters more than ever.

The CIGB represents an attempt to modernise that governance framework and create a more structured system for improving credit information across the industry.

But as with any governance reform, success will depend less on the structure itself and more on how it works in practice.

The CCTA perspective

For the CCTA and its members, engagement with the development of the CIGB will be important.

Smaller and specialist lenders rely heavily on effective credit information systems to assess risk and serve customers who may not fit mainstream lending models.

As the new governance framework develops, the priority will be ensuring that it supports a diverse, competitive and inclusive credit market – one where smaller firms can participate fully and consumers benefit from better access to responsible credit.

The CIGB has the potential to improve the credit information ecosystem. But achieving that outcome will require ongoing engagement across the industry as the new system takes shape.

About CCTA

For over 130 years, we have championed responsible lending – supporting firms, engaging with policymakers, and shaping fair regulation. We provide insight, guidance, and a platform for businesses navigating a complex financial landscape.

Our work spans regulatory engagement, industry advocacy, and practical support, ensuring that consumer credit remains accessible, responsible, and sustainable. We provide the expertise and leadership that drive better outcomes for all.

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