Why consumer finance should be top of retailers’ shopping lists

Industry News | 13/11/20

While retailers adapt to the ‘new normal’, it’s important to remember that consumers are having to adapt as well. Financial stability is front of mind for many – something retailers must take heed of, writes Owain Jones, head of strategy and insight at Barclays Partner Finance.

Consumer spending habits are changing. In a customer survey conducted in July 2020, 78% of respondents told us their spending plans had been impacted by the UK’s lockdown measures, while 43% felt their spending habits would need to change once restrictions are lifted.

Source: Retail Week