Speech by Charles Randell, Chair, FCA : Is it a Wonderful Life?
Industry News | 13/03/19
Speech by Charles Randell, Chair, FCA delivered at the Retail Banking Conference 2019 in London.
Highlights:
• People may not be using as much cash, but they are interacting with their money more than ever before.
• So having to pay to access cash disproportionately affects those who are least able to afford it.
• So we need a fair system for recognising the costs of staying open which are borne by the last bank and deciding who should bear those costs and whether and how the bank should receive a reasonable return on its capital.
