CCTA 2024 Conference Speakers & Panellists

Keynote Presentations

  • Financial Ombudsman Service: Consumer Duty and other topical subjects
    Alexander MacDonald, Ombudsman Leader, FOS
  • The FOS, the court and the FCA: Who’s in charge?
    Paula Twist, Director, Regulatory, Walker Morris
  • Complacency: The new enemy – Where your focus should be now
    Matthew Drage, Managing Director, Square 4
    Nicola Crump, Principal Consultant, Square 4

 

Conference Presentations

  • CCTA Academy: Platform update and future plans
    Naveed Asif, Head of Policy & Advice, CCTA
  • Consumer credit in the UK through a CRA lens
    Robert McKenchie, Director, Consumer and IDFC Products, Equifax

 

Mission impossible? Ensuring access to responsible credit

  • Martha Stokes │ Head of Consumer Lending, Financial Conduct Authority
  • Chris Pond │ Chair, Financial Inclusion Commission
  • Kate Pender │ CEO, Fair4All Finance

 

Uncharted territory: The new regulatory framework

  • Chris Leslie │ Chief Executive Officer, Credit Services Association
  • Clare Hughes │ Partner, Addleshaw Goddard
  • Richard Hoggart │ Group Chief Executive Officer, DSG Group

 

The next frontier: Developments in technology and innovation

  • Scott Woolveridge │ Operations Director, GAIN Credit
  • Brandon Wallace │ Senior Product Manager, Bud
  • Neil Allen │ Head of Strategy, Lexis Nexis

 

In our orbit: Who is the customer and how can we help?

  • Chris Fitch │ Vulnerability Lead, Money Advice Trust
  • Jono Gillespie │ CEO, Everyday Loans Ltd
  • Lee Usher │ Creditor Services, Trustfolio
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