Ombudsman decisions on payday loans over 6 years old

Ombudsman decisions on payday loans over 6 years old
The Financial Ombudsman (FOS) has published two Decisions involving payday loans over six years old.

In each case, FOS has decided that its rules allow it to consider complaints about loans over six years old because the customer in the case has made the complaint within three years of finding out they could complain.

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