New research on debt advice and vulnerability launched
Industry News | 06/03/18
A new research project has launched looking at how the debt advice sector supports people in vulnerable situations. Conducted by University of Bristol’s Personal Finance Research Centre (PFRC) in partnership with the Money Advice Trust and the Money and Mental Health Policy Institute and grant funded by the Money Advice Service, the research involves a large scale survey of UK debt advisers’ experiences with vulnerability and advice.
Central to the research is the gathering of first hand experiences of frontline debt advisers, who are often working with people with complex needs such as serious illness, or wider life events like substance addictions or gambling problems.
Working with the advice sector and other experts, findings from the survey will inform the development of new guidance and practical tools to help frontline debt advisers to further support their clients.