New mental health standards launch for financial services firms

The Money and Mental Health Policy Institute has launched the first ever Mental Health Accessible standards which aim to make services more accessible for people with mental health problems.

Lloyds Bank has signed up to become the first firm to be tested against the new standards.

This will see the charity evaluate how accessible Lloyds Bank’s services are for customers with mental health problems and make recommendations on how they can be made easier to use. After the pilot is completed, Money and Mental Health hopes to extend the Mental Health Accessible standards to firms across financial services.

Source: Financial Reporter
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