Money Advice Trust and MALG launch new guidance on vulnerability and GDPR

Industry News | 06/11/20

The guidance, which looks at data protection compliance and vulnerable customer regulation, provides practical action staff can take to manage disclosures of vulnerability.

Authored by Chris Fitch, Vulnerability Lead Consultant at the Money Advice Trust, data protection expert Robert Bell, and Colin Trend from the Trust’s Consultancy team, the main guide, ‘Vulnerability, GDPR and disclosure’, is supported by three technical guides covering fundamentals, lawful processing of data and how to record and use data to support customers.