Lockdown legacy: Study to reveal collections tech landscape in 2021

Credit Strategy has launched its latest survey to establish how the latest lockdown is triggering activity and investment in the collections space.

The survey will reveal the legacy of three lockdowns on the collections process, uncovering when creditors anticipate the largest increase in delinquent accounts this year, if they’re on recruitment drives, plus when, if ever, collections agents will start working full time in the office again.

Source: Credit Strategy
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