Latest FOS complaints data published

Statistics | 28/09/21

The Financial Ombudsman Service released its latest complaints data. This shows the number of customers asking for help with fraud and scams complaints increased by 66% in the first quarter of the 2021/22 financial year. Overall, the FOS received 50,906 complaints about financial businesses in the first three months of the financial year, with current accounts being the most complained about product.

The FOS also published its half-yearly data for individual companies for the January – June 2021 period. This data shows the number of complaints received about individual financial businesses, where the FOS received at least 30 new cases and resolved at least 30 cases in each six-month period.

The latest edition of Ombudsman News was also published.

Source: FOS