Latest FCA Financial Lives survey published

Regulatory Updates | 11/02/21

The FCA released its latest Financial Lives survey, looking at consumers’ financial situations, the financial products they choose and their experiences of engaging with financial services firms.

The FCA concluded its research in February and ran an extra survey in October to help understand the impact of the Covid-19 pandemic on consumers’ finances.

According to the October survey, there are now 27.7 million adults in the UK with characteristics of vulnerability such as poor health, low financial resilience or recent negative life events. Having one of these characteristics means that these consumers are at greater risk of harm.