Industry urged to seek dialogue with CMCs

The CMC trade body has called on advisers and providers to engage with claims management companies for the benefit of consumers. Simon Evans, chief executive of the Alliance of Claims Companies, told FTAdviser it made “economical and commercial” sense for the financial services industry to work together to tackle bad practice in any form, adding he was “certain” advisers and CMCs could achieve more together. He added: “It’s just common sense that there should be close engagement and we should work together for the benefit of everyone. When trade bodies and financial services sectors clash, the one who loses out is the consumer.”

Source: FT Adviser
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