‘Inclusive Design’ in essential services to be explored in new partnership

A new programme of research led by Fair By Design and the Money Advice Trust is set to explore the issue of inclusive design in credit, insurance, energy and other essential services markets. The Inclusive Design in Essential Services project, launching this month, will include the production of two reports in 2020 on how regulators and businesses can adopt inclusive design strategies in their work.

Inclusive design is the practice of designing products and services to ensure they are accessible to, and usable by, as many people as possible.

Source: Fair By Design
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