Government urged to bring forward Debt Management Bill

Industry News | 05/02/21

The Money Advice Trust, the charity that runs National Debtline and Business Debtline, has urged the government to prioritise reforms to the way it collects debts following the Cabinet Office’s publication of responses to its call for evidence on fairness in government debt collection.

The publication highlights evidence submitted to the government on the widespread issues with the current approaches to debt collection in the public sector – including not consistently assessing affordability, poor communication with people in debt and failing to consistently identify and support vulnerable customers.

Source: The Money Advice Trust