Gillian Guy to assess service provided by FOS

Industry News | 27/08/20

The chief executive of Citizens Advice has announced she is standing down, as she takes up a role at the Financial Ombudsman Service (FOS).

Dame Gillian Guy, who joined the charity as its chief executive and has held the post for 10 years, will take up the position of independent assessor at the Fos at the end of October. In her new role Dame Gillian will review complaints about the level of service provided by the FOS.

Source: FT Adviser