FOS publishes consultation on strategic plans and budget for 2022/23
Industry News | 15/12/21
The Financial Ombudsman Service (FOS) has published a consultation on its plans and budget for the coming year. It includes details of how the FOS will reduce the backlog of cases and waiting times for customers.
Within the budget, the FOS plans to raise the compulsory jurisdiction levy but reduce free cases from 25 to 3. The case fee remains at £750.