FOS publish latest quarterly data – alongside insight about complaints related to Covid-19
Industry News | 26/08/20
FOS has published data showing the number of complaints they received between April and June 2020. They have also published insight into themes they’re beginning to see in complaints resulting from Covid-19.
They have also published their latest quarterly data showing the number of complaints they received and resolved about claims management companies (CMCs).
Alongside this, they have published insight about complaints resulting from Covid-19 and the impact on consumers and SMEs.
They are sharing some of the ways they’ve seen the pandemic has affected consumers and small businesses – with complaints about business interruption insurance, debt and financial difficulty, and travel and event cancellations.