FOS Blog – Dealing with car finance commission complaints

The Financial Ombudsman Service (FOS) this week has published a blog on dealing with car finance commission complaints. The blog provides key insights as to the complexity of complaints that the FOS is seeing in terms of commissions, fees and charges in motor finance and a range of likely outcomes. It further explains how the service is working with businesses and consumer representatives to reach fair and reasonable outcomes in such complaints.

Source: FOS