FOS annual review 2018/2019

Regulatory Updates | 15/05/19

The Financial Ombudsman Service (FOS) has published its annual review for 2018/2019 covering the main stories in banking & borrowing, insurance, investments & pensions and PPI over the last financial year. The review highlights problems in the short-term lending market and that 388,000 new complaints were received in the period an increase of 14% on the previous year.