FCA told to review FOS oversight

The financial regulator has been urged to review how it monitors the Financial Ombudsman Service and provide further information about its oversight of the service.
In a decision published on its website last week the Complaints Commissioner ruled in favour of the Financial Conduct Authority in an allegation of “systemic failure” at the ombudsman, a service over which the regulator has an oversight role.

Source: FT Adviser
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