FCA told to review FOS oversight

Industry News | 27/09/19

The financial regulator has been urged to review how it monitors the Financial Ombudsman Service and provide further information about its oversight of the service.
In a decision published on its website last week the Complaints Commissioner ruled in favour of the Financial Conduct Authority in an allegation of “systemic failure” at the ombudsman, a service over which the regulator has an oversight role.

Source: FT Adviser