FCA Speech: FCA regulation of consumer credit – during the pandemic and beyond

Industry News | 14/10/20

Speaker: Nisha Arora, Director of Consumer and Retail Policy

• Whilst the range of firms, consumers and uses of credit varies widely, across the board we want credit markets to achieve certain key outcomes for consumers.
• We want to ensure credit markets work well for consumers – that means people don’t get into unaffordable debt and are treated well if they do.
• The coronavirus (Covid-19) pandemic has highlighted the need for the regulator, Government, industry and consumer and debt advice organisations to continue to work together in partnership to ensure that consumer credit markets work well for consumers.