FCA reports an increase in complaints for first half of 2018

Regulatory Updates | 29/10/18

The Financial Conduct Authority (FCA) has published its complaints figures for the first half of 2018. Complaints continued to increase for the fourth successive half year, reaching a new record level of 4.13 million complaints made to 3,161 firms. PPI continues to be the most complained about product, accounting for 42% of all complaints.