FCA publishes PPI complaints deadline Progress Report

Regulatory Updates | 24/10/18

The Financial Conduct Authority (FCA) has published an update on the progress of its payment protection insurance (PPI) consumer communications campaign and supporting supervisory work.

The campaign has succeeded in increasing consumers’ understanding of PPI and how to check if they have had it, as well as awareness of the deadline for making complaints. 73% of people recognise the FCA’s campaign and over 2 million people have visited the FCA PPI website since the campaign launched.